Account Executive, Inside Sales
Monumental Sports and EntertainmentWashington, DC
Full Time Job
Monumental Sports & Entertainment (MSE), located in Washington, D.C., is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: the 2019 WNBA Champion Washington Mystics, the 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, NBA G League's Capital City Go-Go, and 2020 NBA 2K League's Champion Wizards District Gaming. The company is also co-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and owns and operates Capital One Arena in Washington, D.C. MSE also manages MedStar Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University's campus. In conjunction with the District of Columbia and Events DC, MSE is a partner in a new sports and entertainment facility in Southeast DC on the St. Elizabeth's East campus that opened in September 2018. Facility highlights include MedStar Wizards Performance Center, the brand-new training facility for the Wizards, Go-Go and Mystics, and a 4,200-seat arena which serves as the new home of the Mystics and Go-Go. MSE recently opened the first ever in-arena sportsbook with William Hill at Capital One Arena and also co-owns and operates Monumental Sports Network (MSN) with the NBC Sports Group. MSN is the mid-Atlantic region's top destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices. Visit www.monumentalsports.com.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
• You will provide first-class customer service and value for our fans.
• You will champion a double-bottom line that engages, unifies and gives back to the community we serve.
• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
• You will innovate. We are nimble and first to market. We are not averse to risk.
• You will have fun. We are in the business of happiness.
Position Overview: Inside Sales, Account Executive is responsible for selling and servicing new accounts, building and implementing new ideas to drive ticket sales revenue, and performing basic office functions as needed.
Are you highly motivated, passionate about building a career in sales, and love sports? We would love to hear from you!
• Sell a full menu of ticket products for MSE properties, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages.
• Make cold calls from lists of area companies provided to sell season ticket packages and group tickets.
• Effectively follow up with clients and prospective clients to build relationships to help provide repeat business and to meet excellent customer service requirements.
• Contact past customers to generate new sales and actively build opportunities for new business through up selling opportunities and referrals.
• Cordially and efficiently handle incoming sales calls from prospective clients for all ticket sales products.
• Conduct in-arena appointments and tours of Capital One Arena to assist in closing new business and developing new relationships.
• Meet or exceed assigned sales goals and work different events and games as assigned in order to best support ticket sales efforts and promotional initiatives.
• Other duties as assigned.
• Bachelor's degree.
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
• Excellent communication and presentation skills, both written and oral.
• Results-orientated and competitive approach to the selling process.
• Experience with Archtics and Microsoft Office computer software and contact management systems.
• Prior sales experience is helpful.
• Flexibility to work evening, weekends, and holidays as needed.