Consumer Sales Executive

This is a Full Time Job

Consumer Sales Executive

Position Summary:

The Minnesota Twins Consumer Sales program was created prior to the 2016 season and has a proven track record of fostering the growth of its members and setting them up for success within the sports sales industry. This full-time position will be responsible for generating new business through ticket offerings including but not limited to: Full Season Ticket Packages, Partial Season Ticket Packages, Group Ticket Programs, Suites & Hospitality Spaces, and processing single game sales for Spring Training and the Regular Season. Success in this role will derive from executing call/email campaigns, meeting face to face with clients, availability to work events (typically 2-4 per month), ability to meet and exceed goals, and a continued commitment to professional development.

Essential Duties and Responsibilities:

• Conduct telephone campaigns to acquire new business and generate incremental revenue.

• Assist with inbound calls pertaining to sales and service related questions and concerns.

• Meet or exceed weekly, monthly, and yearly ticket sales goals.

• Maintain accurate documentation of all correspondence, prospects, and feedback.

• Assist customers in securing the preferred programs, seats and events that best fit their needs.

• Process individual game ticket orders and facilitate other informational requests.

• Provide superior service to all customers.

• Represent the Club in a positive and professional manner during home games and select events.

• Other related duties as required.

Required Experience and Education:
• High school Diploma or GED equivalent.

Essential Knowledge, Skills, and Abilities:
• Excellent oral and written communication, customer service, and problem-solving skills.

• Proven ability to meet goals and work well with co-workers and supervisors in a team environment.

• Strong organizational and time management skills.

• Ability to function in a fast-paced environment, handle multiple projects and meet deadlines.

• Proficient computer skills including experience with MS Office Products such as Word, Excel, and Outlook; as well as the ability to learn and master new software programs.

• Consistent, punctual, and regular attendance.

• Available to work flexible hours including some holidays, evenings, and weekends.

• Able to work up to 40 hours/week.

Preferred Knowledge, Skills, and Abilities:
• Previous sports and/or sales experience.

Physical Requirements:
• Ability to lift and carry boxes & promotional equipment weighing as much as 30 pounds.

• Must be able to work in a seated position for extended periods of time.

• Must be able to be productive utilizing a computer, keyboard, and telephone.

• Must be able to be productive in a work environment where the noise level can be high at times.

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