Premium Seating Game Night Assistant
Minnesota Timberwolves
Minneapolis, MNThis was removed by the employer on 10/4/2018 8:17:00 PM PST
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Part Time Job
Job Title: Premium Seating Game Night Assistant
Department: Premium Seating
Reports to: Manager of Premium Services
Position Type: Part Time/Non Exempt/Seasonal
Date Modified:7/16/2018
Position Summary/Objective: Individuals in this position will aid with implementing and facilitating Premium seating and hospitality strategies for the Minnesota Timberwolves season.
Essential Functions:
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Set up and break down Premium Seating and Club spaces.
2. Work the entrances of club spaces throughout games.
3. Greet and check-in members in the club level.
4. Assist with Fan Experiences and Touch points pregame.
5. Interact with fans and field questions.
6. Create gift bags and make in-seat visits.
7. Assist with the execution of prospect and member events.
Knowledge, Skills, Abilities & Other:
1. Provide exceptional customer service to Suite Level guests and staff.
2. Work directly with Target Center building staff and Levy Restaurants staff.
3. Ability to handle guest needs and questions efficiently and professionally.
4. Ability to learn quickly on the job, and work in fast paced environment.
5. Ability to work well on a team and independently.
Experience: Previous customer service or sales experience is preferred.
Education:
Pursuit of bachelor's degree or equivalent experience preferred.
Specialized Knowledge, Licenses, etc.: None.
Supervisory Responsibility, if any: This position does not have supervisory responsibility
Work Environment
This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.
Travel
Position may require limited travel to external events.
EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
E-Verify Statement
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Job Questions:
• How did you hear about this job?
• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
• Are you comfortable working for $11.25/hour?
• Do you have previous sales or service experience?
• Are you able to commit to working part-time hours for the entire length of the Timberwolves season (October-April)?