Membership Service Associate
Minnesota Timberwolves
Minneapolis, MNThis was removed by the employer on 4/17/2019 9:15:00 AM PST
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Full Time Job
The Membership Service Associate position is a full-time/temporary position where you will assist the department with client communications, member events, and other duties as assigned. We are looking for a driven, ambitious and passionate individual to join our dynamic team.
What would you do?
Reasonable accommodations may be made to you to perform these essential functions:
• Provide support and assistance to the Membership and Premium Service departments, including meeting preparation, mailings, and client drop offs.
• Lead game night assistants in duties including VIP area set-up, pre-game touch-points and Pack Perk Redemptions.
• Run social media platforms and other client communication, including game night contests, Member Updates, and event invites.
• Assist Director of Membership Service in the planning and executing of member events and programming.
• Handle the suite rental process and assist representatives in the game night responsibilities.
• Participate in sales and service training alongside Account Executives.
What are your proficiencies or equivalent experiences?
• Bachelor's degree or equivalent experience preferred.
• Strong written and verbal interpersonal skills required.
• Previous sales and customer service experience preferred.
• Proficient computer skills: working knowledge of Microsoft Office including Word, Excel, Power Point, and Outlook.
• Knowledge of CRM is preferred.
• Able to work flexible hours including nights, weekends and holidays.
• Perform well on a team as well as works sufficiently independently.
• Ability to lead specific processes and tasks in the department under supervision.
Other important information about the job:
EEO Statement: The Minnesota Timberwolves and Lynx embraces diversity and inclusion, and are proud to be an equal employment opportunity organization. We care deeply for all of our employees, products, and community.
E-Verify Statement: We participate in E-Verify and will provide the federal government with your Form I-9 information to prove that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Apply today for your chance to interview.