Intern - Information Technology

This is a Part Time Unpaid Internship

POSITION SUMMARY:

The Information Technology Intern will be responsible for providing 1st level Help Desk support for Marlins personnel primarily at LoanDepot park in Miami, FL , at Roger Dean Chevrolet Stadium in Jupiter, FL. and at our Baseball Academy in the Dominican Republic. This position will include supporting a set number of games and events in which they will support as an IT representative at Marlins Park in Miami. At the Miami Marlins you will gain knowledge in the areas of systems, networking and develop technical and soft skills training in an IT sports entertainment environment

ESSENTIAL FUNCTIONS:
• Providing 1st level support for the IT Help Desk
• Assisting in desktop deployments, troubleshooting hardware and software issues
• Working with the department on IT projects and supporting the user community as a whole
• General support of internal customer client computing devices, software and peripherals and maintain the inventory of such equipment.
• Take calls to resolve internal customer concerns and implementing new equipment

QUALIFICATIONS & REQUIREMENTS:
• Strong verbal/communication skills/eager to learn
• Knowledge of Windows 7/10 desktop support and Microsoft Office products, as well as a basic knowledge of networking. Apple MacOS, iOS, and iPad OS knowledge is a plus. A , N , as well as Citrix knowledge is a plus.
• Prior help desk or customer service experience a plus
• Must be able to work a flexible schedule which can sometimes include holidays, nights, and weekends
• Must be a self-starter who is able to multi-task, be a quick learner and work in stressful environments independently and within the group

ELIGIBILITY:
• Enrolled full time in an accredited university or college
• Can meet the program time commitments: January 16th through October 31st
• During the Spring/Fall Semesters: work not to exceed 30 hours per week
• During Summer Break: 40 hours per week
• Attend a Monthly Lunch & Learn with department leaders
• Participate in a Volunteer Day with the Miami Marlins Foundation

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.