Benefits Coordinator

This is a Full Time Job

Position Summary:

The Temporary Benefits Coordinator supports the administration of employee benefits programs within a complex, multi vendor environment. This role is responsible for benefits data integrity, system file feeds, open enrollment execution, and employee onboarding support. The position plays a critical role in stabilizing and improving benefits operations through data cleanup, process execution, and system connectivity.

Essential Functions:

Benefits Administration
• Administers employee benefits programs including enrollments, changes, and terminations
• Ensures accurate processing of benefits transactions across HRIS, payroll, and vendor systems
• Responds to employee inquiries and resolves benefits related issues

Data Integrity and Cleanup
• Conducts audits of benefits data across multiple systems and vendors
• Identifies discrepancies and executes data cleanup to ensure alignment and accuracy
• Maintains documentation and audit trails for compliance and reporting
• Executes structured data cleanup and reconciliation efforts to restore accuracy and alignment across systems

File Feeds and Systems Management
• Maintain ongoing enrollment transactions while working with HR leadership to build, test, and maintain benefits eligibility and enrollment file feeds.
• Monitors file transmissions and proactively resolves errors in a timely manner
• Partners with vendors and internal teams to troubleshoot integration issues
• Documents file layouts, processes, and ongoing maintenance requirements

Open Enrollment Planning and Execution
• Supports planning and execution of open enrollment for all benefit programs and employee groups
• Coordinates timelines, system setup, and data validation for open enrollment readiness
• Assists with employee communications, materials, and enrollment support during the open enrollment period
• Ensures accurate processing and reconciliation of elections post enrollment

Benefits Environment Complexity
• Supports multiple employee populations with distinct benefit structures and eligibility rules
• Coordinates across multiple benefit providers, including internal plans, MLB group programs, and international offerings
• Manages global benefit considerations, including coverage for employees traveling internationally (e.g., BCBS Global Core)
• Navigates varying enrollment processes, timelines, and system limitations across plans

Employee Onboarding and Education
• Facilitates benefits orientation sessions for new hires
• Supports onboarding by ensuring timely and accurate benefits enrollment
• Provides clear and consistent communication regarding benefits offerings

Process Execution and Improvement
• Executes established benefits processes while identifying gaps or inefficiencies
• Recommends improvements to enhance accuracy, scalability, and user experience

Qualifications & Requirements:
• 5 to 10 years of experience in benefits administration or HR operations
• Experience working in a complex benefits environment with multiple vendors preferred
• Strong attention to detail and data accuracy
• Experience with UKG and benefits file feeds highly preferred
• Ability to manage sensitive information with confidentiality
• Strong organizational and problem-solving skills

Working Conditions
• Temporary assignment
• Work environment and schedule based on business needs

Physical Requirements
• Prolonged periods of working on a computer
• Ability to communicate effectively in person and virtually

Job Questions:
• How many years of UKG / Ultipro experience do you have?
• How would you describe your benefit administration and related compliance adherence experience?