Inside Sales Manager
Miami HeatMiami, FL
Full Time Job
Description of the Position: Train and lead an Inside Sales team of 15 Ticket Sales Representatives. Provide coaching and attend new business meetings with Ticket Sales Representatives. Maintain and optimize the company's customer database via CRM. Provide in the moment training and reinforce sales techniques daily. Create a strong culture consistent with the values of the Heat Group within the Inside Sales Department to ensure a productive work environment. Focus on selling Season Tickets, Partial Plans, Group Tickets and Premium Seating. Implement strategies to effectively track individual and department sales efforts.. Work with Director of Ticket Sales to establish weekly, monthly and annual goals. Prepare weekly status reports for Director. Work extended and/or irregular hours including nights, weekends, and holidays as needed. Assist other departments as necessary.
Bachelor's degree from a four year college or university. Two years of sustainable success in the Ticket Sales industry. Excellent leadership skills, communications skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is preferred, but is not required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability,marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
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