A Team-
Miami Heat
Miami, FLThis was removed by the employer on 11/13/2018 8:18:00 PM PST
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Part Time Job
Description of the Position: The Mobile A team seeks enthusiastic, tech-friendly individuals to join our department and help achieve our big goals. As a member of the App Squad, you will collaborate with our department to help support our main endeavor: transforming the AmericanAirlines Arena into a cashless and paperless environment. As a member of the App Squad, you will be required to work all home HEAT games and assist in the game or event day set up and preparation.
Essential Requirements:
• Serve as highly visible expert on the Miami HEAT app, engaging with fans and troubleshooting any issues
• Answer fan questions and assist with Mobile Entry, Ticketing, and Wallet signup pregame
• Work closely with the key team members on increasing mobile app usage and support of other mobile initiatives across the organization.
• Execute marketing and user acquisition campaigns
• Serve in an on-site leadership role at Miami HEAT events
• Help plan, attend, and execute trainings on the HEAT app to internal staff members
• Brainstorm and present ideas for increasing fan engagement through events, marketing campaigns, outreach, etc.
• Develop post-event reports that showcase each sponsor's exposure and prove the fulfillment of key goals
• Supporting the Mobile team with additional projects, as assigned
Qualifications:
• Excellent written and verbal communication
• Must be available to work weekends and evenings starting August 2017
• Outstanding attention to detail.
• Demonstrated understanding and familiarity with new technology and mobile apps
• Experience with sales, customer facing positions, and/or product donation solicitation preferred
• A passion for finding solutions and providing unparalleled customer experiences
• Knowledge of marketing and experience promoting an event, a company, or a brand preferred
• Ability to interact effectively and in a profession, diplomatic, and mature manner
• Strong leadership abilities and a self-starter able to work independently or as part of a team
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