Jira Administrator
Metro-Goldwyn-Mayer Studios Inc
Culver City, CAThis was removed by the employer on 1/7/2020 3:08:00 PM PST
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Full Time Job
Metro-Goldwyn-Mayer Studios Inc. ("MGM") is seeking a JIRA Administrator and Report Writer to join its Media Technology Group (MTG). You will responsible for ensuring that JIRA is running and performing optimally at all times. You will be a key partner and SME working with the PMO to align JIRA to our SDLC and best practices for running Agile and non-Agile projects. You will also be working with various users of the system on front-end configurations and support.
Responsibilities:
• Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons (Tempo Timesheets, Wrike, Slack)
• Create new accounts, manage permissions, and build dashboards
• Creating and maintaining data structures
• Experience training teams on the Atlassian suite of products
• Configure metrics, dashboards, reports, and advanced filters in JIRA/eazyBI/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and status reports
• Research and provide recommendations on Atlassian products & plug-ins to support project objectives
• Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business
• Provide recommendations to various lines of business on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
• Recommend, design, and develop JIRA/Confluence frame work for managing and reporting on Agile and Non-Agile projects
• Create and maintain Confluence site structure to meet growing project needs
• Maintain healthy JIRA and Confluence project environment by periodically reviewing configurations, permissions, workflows, dashboards, integration, and logs
• Create and maintain a governance plan for JIRA and Confluence
• Create and maintain detailed technical and user-facing documentation
Job Requirements:
• At least 4 years of experience with configuration and administration of Atlassian Products such as JIRA Core, JIRA Software, Confluence, and key 3rd-party add-ons
• Atlassian Certification in JIRA is strongly preferred
• Must have extensive experience with Atlassian cloud
• Must have experience with SDLC, ITIL, and Agile Frameworks
• Experience in administering, customizing JIRA projects, and performing migrations
• Ability to create complex JIRA workflows including project workflows, security schemes, screen schemes, JIRA vocabulary, and permission and notification schemes
• Fluency in Confluence including security, spaces, design, and integration with JIRA
• Strong proficiency in data analytics, data integrity, critical thinking, and problem solving
• Ability to effectively prioritize work, troubleshoots issues, and complete tasks on time
• Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
• Excellent communication & interpersonal skills