Retail Operations Manager

This is a Full Time Job

The Los Angeles Dodgers currently have a job opportunity for Manager, Retail Operations. Following you will find a brief description of the job and application process. For additional information, please contact [email protected].

Title: Manager, Retail Operations

Department: Merchandise

Status: Full-Time

Pay Rate: $26.00/hour*

Reports to: Director, Retail Operations

Posting Date: April 29, 2025

Deadline: May 3, 2025

*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.

Oversees retail store operations to ensure effective implementation and maintenance of programs and that the financial and operational objectives are met.

Essential Duties/Responsibilities:
• Oversees all store and stand employees
• Creates schedule based on needs of company, availability and will review and present to Director of Operations for approval.
• Assists with reports and opening/closing procedures.
• Assists in reconciling end-of-day sales.
• Processes new employees
• Ensures Sales, Customer Conversion, and Financial Goals are achieved, and Company Standards are maintained.
• Plans, coordinates and sets-up special events and promotions.
• Drives brand loyalty by leading an outstanding internal and external customer experience.
• Creates a Collaborative Selling Culture in the Store
• Ensures Associates are trained in all selling training programs.
• Leads, coaches and motivates through positive, enthusiastic brand representation and present solutions for ongoing challenges.
• Leads by managing through change and adversity
• Holds self and staff accountable for achievement of goals and metrics through utilizing company assessments.
• Ensures all operational standards are maintained
• Captures information on retail customers to enhance sales, maintain store's client file.
• Maintains communication with all Supervisors regarding product recommendations to increase sales/inventory.
• Oversees the daily operation of the store ensure that objectives are met - within company mission, department mission and procedures/guidelines.
• Makes recommendations in staffing decisions including employment, discipline, training, assignment and termination.
• Creates a productive work environment through consistent coaching and training of the Sales Consultants.
• Ensures that all practices meet applicable legal requirements, policies and procedures.
• Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance
• Supervisory duties

Basic Requirements/Qualifications:
• High School Diploma
• RC experience a plus
• Experience of managing a high number of staff.
• Productivity, efficiency, effectiveness and profitability.

Current Los Angeles Dodgers employees should apply via the internal job board in UltiPro by following these prompts:

MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW

LOS ANGELES DODGERS LLC is an equal opportunity employer.

LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. LOS ANGELES DODGERS LLC is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.

LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that LOS ANGELES DODGERS LLC obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States.

LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

Skills
Preferred
• TIME MANAGEMENT
• PUBLIC SPEAKING
• MANAGEMENT
• MULTITASKING
• ORGANIZATIONAL
• MOTIVATIONAL
• LISTENING
• LEADERSHIP
• CUSTOMER SERVICE
• CONFLICT RESOLUTION
• COMMUNICATION
• COLLABORATION
• ADAPTABILITY

Behaviors
Preferred
• Loyal: Shows firm and constant support to a cause
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Preferred
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.