Payroll Director

This is a Full Time Job

THE ROLE

Reporting to the Controller of Shared Services, the Payroll Director plans, organizes, directs and evaluates the execution of multi-state U. S. and multi-province Canadian payroll functions for Live Nation Entertainment. The Director oversees a direct payroll staff of 8 and an additional indirect staff of approximately 30 for a growing shared services department, ensuring compliance with federal and state payroll laws, a high level of processing accuracy, and superior customer service in the demanding and fast-paced live entertainment industry.

WHAT THIS ROLE WILL DO
• Accurate and timely processing of bi-weekly, weekly, and semi-monthly payrolls that include salaried, hourly, tipped, seasonal and union employees in multiple states in the U. S. and Canada.
• Lead, mentor and professionally develop payroll team members toward the achievement of department, Company and personal goals.
• Create and/or process query reports to support executive and local management, Human Resources, Benefits, Risk Management, Accounting and others as needed.
• Acts as primary payroll contact with ADP, other payroll service providers and other products/services that interface with payroll regarding system/service issues, establishment of new payrolls, implementation of tax and regulatory changes, process changes, management of earning/deduction codes and system enhancements.
• Develop and maintain reports, controls and procedures that facilitate the accurate accounting and reporting of payroll and related unclaimed property.
• Ensure strict adherence to established internal controls and SOX compliance procedures.
• Communicate and resolve payroll issues for Human Resources, Accounting and other departments as needed.
• Coordinate and provide information, records and reports for all payroll audits including workers compensation, regulatory agencies, internal and external audits.
• Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy. Research and make recommendations regarding new technology and automated solutions for payroll processing.
• Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters.
• Work closely with Human Resources department to ensure accurate benefit deductions and employee record keeping.
• Maintains up to date professional and technical payroll knowledge including Canadian and US government, state/province, and local requirements, ensuring company compliance, and advising management on needed actions.
• Maintains confidentiality and security of payroll information and data files.
• Maintain current emergency contingency payroll processing plan.
• Special projects as needed.

WHAT THIS PERSON WILL BRING:
• Active CPP certification required
• Bachelor's degree in a business-related field from an accredited college or university, strongly preferred but not required
• Minimum of 10 years of payroll experience and 5 years of payroll management in a high-volume environment
• Strong leadership and employee management skills, and the ability to promote and maintain open communications and a collaborative team environment.
• Experience with automated time keeping, POS systems, and integration with payroll systems.
• Understanding and ability to design and implement internal controls surrounding payroll.
• Experience with a high-volume (20,000 plus employees) payroll department.
• Advanced Excel skills required
• Multi-state experience with California payroll experience required. Canadian payroll experience preferred
• Strong technical writing skills and the ability to develop and draft internal payroll policies and procedures, correspondence with taxing agencies, employees, and others as required.
• Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written
• Effective interpersonal and communication skills that include the ability to interact with employees at all levels
• Knowledge of ADP's Vantage product, Workforce Now, and ADP report writing preferred.
• Knowledge of federal, state, and local wage and hour laws, garnishments, payroll taxation, and regulatory reporting.
• Extensive knowledge of automated payroll processing systems and experience with system implementations.
• Experience with acquisitions, integrations, and dissolutions
• Minimal travel may be required
• Comfort with a 4 day a week in office schedule