North America Pricing Specialist

This is a Full Time Job

SPECIALIST, NORTH AMERICA PRICING

Location: New York, East Coast Remote

Division: Music

Line Manager: Manager, NA Pricing

Contract Terms: Full Time

THE TEAM

Ticketmaster Music is a passionate team dedicated to supporting the needs of the world's biggest touring artists (and their promoters, agents, and managers). Tasked with building Ticketmaster's relationships with the Artist community, this entails being on the pulse of where the business is moving through discussion with major industry players, informing the Artist community of the latest developments within Ticketmaster, assisting with the operations of events, acting as a resource to help maximize ticket sales and awareness, driving incremental revenue throughout the tour cycle, and understanding Artist needs and how Ticketmaster can serve them with new Products and Services.

Within Ticketmaster Music, the Global Pricing team plays a critical role – an invaluable resource for top tours to price their tickets to market and capture fair value on their events, ensuring we sell the right ticket, to the right fan, at the right price.

THE JOB

The role of Pricing Specialist manages a portfolio of events and is responsible for implementing a pricing strategy commensurate with client goals for inventory of premium tickets. This includes market research to develop a unique plan for each client, and management of clients with updates and price adjustments throughout an event's sales cycle. This position requires client-facing interaction to help build the client relationship. This position will research market trends and work within various technology platforms to make price adjustments and report on sales. In addition, this role will be responsible for recommending front-end and back-end enhancements to improve the efficiency and display of tickets and ensure our offering is cutting edge and delivering maximum value to Artists and promoters.

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

WHAT YOU WILL BE DOING
• Manage a portfolio of events and implement pricing changes through various internal tools
• Execute a pricing strategy for North America music events under management
• Identify trends in sales, and be proactive in making price adjustments
• Find opportunities for case studies to drive revenue and sales goals
• Research on maximizing revenue for top performing events
• Collaborate with Product and design teams to build new features – suggest ideas, give feedback on designs, and help prioritize most valuable enhancements
• Provide guidance and actionable information to clients, and define prioritized events based on revenue opportunities and partner relations
• Collaborate with Global counterparts to share best practices and strategy on global tours
• Build relationships with key industry stakeholders – Promoters, Agents, Venues, and Managers
• Run reports as needed and identify sales trends, anomalies, and other actionable data points
• Work with cross-functional groups, including - but not limited to - tour execution, marketing, finance, event operations, legal, product teams, data teams, etc., to initiate and execute ad hoc projects within the constraints of tight, and often fluid, time deadlines

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Strong analytical background with creative thinking and problem-solving skills
• At least 2 years work experience preferred
• Must have exceptional organizational skills and meticulous attention to detail
• Understanding of the business dynamics between venue, promoter and artist
• Ticketing experience preferred
• Highly effective communication skills – written and verbal
• Must be proficient in Excel, Word, Powerpoint and Outlook
• Airtable proficiency preferred
• Must be able to think through, evaluate and solve problems logically and efficiently
• Knowledge of the Ticketmaster Host system and event build process a plus
• Bachelor's degree preferred, but not required

YOU (BEHAVIOURAL SKILLS)
• Exhibiting characteristics of integrity, honesty, discretion, loyalty and kindness to peers
• Ability to build relationships and work collaboratively to drive results
• Good interpersonal skills, and ability to work effectively with a range of people and personalities
• Must conduct all matters and communications in a professional and courteous manner as a representative of the company

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domesti

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