Intern - Software Engineering

This is a Part Time Unpaid Internship

JOB DESCRIPTION – Intern Software Engineering

Location: Reston, Virginia

Division: Ticketmaster US

Line Manager: Senior Director, Development

Contract Terms: 3–4-month Summer Internship

THE TEAM

The Integration Team is part of a development organization that supports the Ticketmaster Core Ticketing platforms, including Archtics. Archtics is the primary application suite used by the NFL, NHL, NBA, and major event venues globally. It supports CRM/retention, marketing, renewals, invoice/payment processing, inventory control, and reporting, seeing more than $4 billion in transactions annually.

The primary focus of the Integration Team is to support Ticketmaster clients (major sports teams and venues) as well as ''Nexus'' vendor partnerships by enhancing our B2B offerings, adding best-of-breed solution providers to Ticketmaster's product portfolio. This includes providing access to data through APIs, file-based delivery, and streaming as well as miscellaneous asks that other teams cannot fill.

THE JOB

As a Software Development Intern, you will work closely with our experienced software development team to contribute to the design, development, and testing of cutting-edge software solutions. This internship is designed to provide you with real-world experience, exposure to industry best practices, and the chance to make a meaningful impact on our projects.

WHAT YOU WILL BE DOING
• Coding and Programming: Collaborate with the development team to write well-designed, efficient, and maintainable code in accordance with established coding standards.
• Software Design and Architecture: Contribute to the design and architecture of software solutions, considering factors such as scalability, performance, and user experience.
• Testing and Debugging: Assist in the testing and debugging of software applications to ensure they meet quality standards. Identify and address issues through systematic troubleshooting.
• Collaboration: Work closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions.
• Documentation: Create and maintain technical documentation, including code comments, system architecture documentation, and user manuals.
• Learning and Growth: Stay up-to-date with the latest industry trends, technologies, and best practices. Actively participate in team discussions and share insights.
• Closely interact with senior developers, management, Project Management, Product Management, Operations, and a wide variety of teams throughout the organization.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Currently pursuing a Bachelor's degree in Computer Science or a related field, with at least 2 years of completed coursework.
• Familiarity with object oriented programming languages, such as, Java, Python, C++. Hands on experience is a plus.
• Familiarity with software development methodologies, tools, and processes.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.

YOU (BEHAVIOURAL SKILLS)
• Ownership: You feel ownership over everything you ship. You'd never call code "released" until you're confident it's correct.
• Passion: You pride yourself on efficient monitoring, strong documentation, and proper test coverage. You are excited to work in a modern tech stack, and you have demonstrable experience with diverse pool of technologies.
• A team player: You believe that you can achieve more on a team-that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Ability to make an impact: You will work on a product used by more than 500 clients in major sports and entertainment venues across multiple countries.
• Interest in continuous learning: Exposure to latest & great technologies; onsite tech talks and trainings.
• Collaboration: Partner with a diverse group of professionals with different skills & disciplines across the organization to achieve a common goal
• Write great code: You care about writing good code, design, performance and an outstanding user experience

LIFE AT TICKETMASTER

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

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