Field Training Manager

This is a Full Time Job

Work From Home - California - Los Angeles
Dallas, TX, USA
Philadelphia, PA, USA
Chicago, IL, USA
Work From Home - New York - New York City
Atlanta, GA, USA
Houston, TX, USA


The Venue Nation Field Training Manager is all about bringing training to life where it matters most, onsite at our venues. You'll serve as the frontline training lead during New Venue Openings, facilitating crew onboarding and delivering engaging, hands-on training that sets the tone for new teams from day one. With a strong focus on facilitation and field execution, you'll create consistent, high-quality learning experiences across venues. Beyond openings, you'll support training rollouts and ongoing learning initiatives across the division, helping maintain alignment and consistency in how training is delivered. If you're a dynamic trainer who thrives in fast-paced, live environments and loves delivering impactful training experiences, this is your opportunity to make a meaningful impact.

WHAT THIS ROLE WILL DO
• Lead onsite training execution for New Venue Openings, ensuring a seamless and impactful onboarding experience while partnering with venue leadership to align training with operational needs and set the tone for new teams from day one
• Serve as a primary facilitator for training programs across the division, including orientation, ongoing learning sessions, and market-level initiatives, delivering engaging, high-impact training that reinforces company standards
• Provide in-the-moment support during training sessions, reinforcing key concepts and ensuring a strong learning experience for participants
• Coordinate and manage onsite training logistics, including schedules, materials, setup, and execution, ensuring training is delivered efficiently in fast-paced, high-volume environments
• Contribute to training content creation across training programs and initiatives
• Capture and share training feedback, insights, and outcomes to support continuous improvement, while collaborating closely with the Director of Training, Training Manager, and Training Specialist to ensure alignment from program design through delivery
• Travel 50%–70% to support New Venue Openings and in-market training initiatives

WHAT THIS PERSON WILL BRING
• 3–5 years of experience in training, facilitation, or hospitality/venue operations
• Proven ability to lead engaging training sessions for large, diverse frontline audiences
• Strong facilitation, communication, and public speaking skills
• Ability to thrive in fast-paced, high-volume environments with shifting priorities
• Excellent organizational skills with the ability to manage logistics and execution simultaneously
• Experience working cross-functionally with operations and leadership teams
• Proficiency in Microsoft Office Suite, webinar platforms, and e-learning tools
• A proactive, solutions-oriented mindset with strong problem-solving skills
• Willingness and ability to travel extensively

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. We may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.