Booking Operations Manager

This is a Full Time Job

The Booking Operations Manager will work with the booking department and other talent/event team members in all aspects of booking operations responsibilities including working closely with the national touring department on preparation and distribution of offer sheets and event information, venue communication, administrative support and event coverage.

WHAT THIS ROLE WILL DO:

Booking Operations Management

Review designated deal sheets in booking system

Obtain holds/avails from venues and place and release holds in booking system/calendar

Obtain all details and show information from artist and/or internal representatives and act as communications liaison between artist/internal representatives and venues

Coordinate with artist and internal staff on announce and on sale dates. Communicate regarding appropriate traffic around announce/on-sale schedules

Update and maintain offer templates, venue and artist info in booking system

Create reports as needed and distribute to pertinent internal and external stakeholders

Confirm/release holds/events with venue partners

Review scaling maps and monitor sold/opens maps

Review ticket holds with Ticketing Department

Understand and coordinate as needed regarding State / Foreign income taxes relating to Artist Settlement

Liaise with venues for artist/promoter specific requests not limited to suites, VIP access, parking etc.

Monitor financial forecasting and communicate with internal departments for updates/revisions

Attend concert events as Local representative with venues, artist representatives and national LN Touring teams

Serve as a key member of the booking team, participate in meetings and discussions, deliver new and exciting ideas on artists, venues, processes and best practices

Consistent communication and check-ins with local Booking team and talent buyers

Establish, build and maintain positive relations with agents, managers and industry representatives as needed

Coordinate with Production team as needed regarding CAD's and seating charts

Manage internal documentation as required (ROME, calendars, ticketing,?etc)


Administrative Support

Execute designated venue leases per company guidelines and return to venue partners

Request and distribute certificates of insurance as applicable in line with venue agreements

Manage and distribute legal event promotion documents as applicable

Review artist and venue show settlements night of show and post show as needed

Contribute to show files to ensure all essential documents are present prior to day of show.?

Assist with industry and guest ticketing requests as needed

Coordinate internal event working credential lists


SKILLS/COMPETENCIES

3-5 years – Experience in venue?bookings, artist?bookings or festivals?and data analysis.

A minimum of 2 years experience as an assistant is preferred.

Proficient use of Microsoft Outlook and well-versed in Excel and database programs and ability to work with accounting and financial departments.

Ability to navigate the internet as a communication and research tool.

Professional level of verbal and written communication skills.

Fast learner with a strong work ethic and a high sense of responsibility in an ever-changing environment.

Self-starter; high level of initiative, adaptability and problem-solving skills.

Strong client service skills and ability to execute in a fast-paced environment with high level of responsiveness.

Must be able to handle sensitive matters and exercise excellent judgment.

Ability to work independently and within a team to juggle multiple prioritized tasks.

Experience with contracts a plus but not required.

Strong attention to detail.

Eagerness to support others (in venues and office).

Able to have flexibility in working hours such as nights, weekends and public holidays

Multitasking and organizational skills; ability to handle several types of projects and people regularly.

Ability to work well under pressure.

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.


BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

WEALTH: 401(k) program with company match, Stock Program Reimbursement

FAMILY: New parent programs & support including caregiver leave and infertility support

CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS: Volunteer time off, crowdfunding network