ABIMM Administrator

This is a Full Time Job

Job Description:
LN Concerts, ABIMM (Timekeeping System) Administrator

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

The primary responsibility of the Administrator will be to serve as the functional subject matter expert for the ABI MasterMind Workforce Management and Time and Attendance application for 100+ venues across North America. The ABIMM Administrator serves as the point-of-contact for end user training for the venues. Providing technical support, system administration, system integration and data governance, this position reports to the Sr Director, HR for Venue Nation. End-User Access and Permissions and Reporting are included in the position's responsibilities. Working closely with HRIS, Operators, Payroll and Finance teams, this Administrator is a key member of the Venue Nation team. This role is also responsible for guiding end users through re-implementation of the latest version of ABIMM as it is re-introduced to all end users.

Responsibilities:

• Train venue management on the correct processes and procedures of the system
• Audit/report all venues to ensure all are operating within the established standards of procedure
• Add and maintain schedule templates, positions, skills, work types, and departments as needed
• Maintains Geo-Fencing and ESS (Employee Self-Service)
• Maintains department borrowing needs between venues
• Event creation and maintenance including project code assignment
• ID Badge Maintenance
• Ensure smooth and consistent integration with HRIS and Payroll systems
• Generates timekeeping reports as well as troubleshooting report issues
• Assists with WIP issues and researches any discrepancies
• Manages new venue setup
• Provides all reports as needed by leadership teams, executives, etc
• Develops and implements ongoing training, knowledge base, and user support systems for all end-users
• Receives and triages technical support requests. Escalates requests as necessary to VAST, HRIS, IT, etc.
• Serves as primary point of contact between Venue Nation and ABI Co. (service provider), coordinates communication to end users regarding system updates, new features, downtimes, etc.
• Cross-functionally develops and implements processes and procedures for workforce management, scheduling, and time-keeping within ABI MasterMind.
• Works with management teams to oversee workforce optimization programs to ensure innovation and standardization across all operating departments.
• Stays current on internal work processes, policies, and procedures; identifies current problems and contributes solutions to resolve issues.
• Defines key metrics related to usage of ABI MasterMind; provides regular updates and audit results to leadership on usage of the system.

Requirements:
• Previous experience with ABIMM (TMSS) preferred, or 5+ years with similar TKS
• Ability to work nights/weekends/holidays as needed
• High proficiency in MS Office, particularly Excel
• Working knowledge of Workday and ADP Payroll platforms
• Excellent written and verbal communication skills
• High School Diploma required

Compensation:
• $55k - $70k annually

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place