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Temp Asst Manager, Accessibility & Guest Services
Lincoln Center for the Performing Arts
New York, NY
Uh oh, this posting was removed on 4/16/2018 9:06:00 AM PST
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POSITION
Temporary Assistant Manager, Accessibility and Guest Services
DEPARTMENT
Guest Services/Concert Halls and Operations
OVERVIEW
Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world's leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus. LCPA presents over 350 performances annually throughout our different performance series including American Songbook, Great Performers, Live from Lincoln Center, Lincoln Center Festival, Mostly Mozart Festival, Midsummer Night Swing, Lincoln Center Out of Doors and White Light Festival.
In addition, LCPA supports an array of programs for Lincoln Center Education including its community and family programming. Further, LCPA supports initiatives related to events at the David Rubenstein Atrium, LC Kids, as well as numerous key institutional initiatives and projects.
The Accessibility team at Lincoln Center for the Performing Arts aims to provide access to the greatest achievements in the performing arts for all visitors through exceptional guest care, and physical and programmatic accommodations.
PRIMARY RESPONSIBILITIES
Reporting to the Manager, Accessibility, this position is responsible for advancing accessibility initiatives across departments and projects. As part of the Operations and Concert Halls staff, this position will support ensuring that all guests, to Lincoln Center, in person and online, receive excellent guest care.
Specific responsibilities include:
• Support the Manager, Accessibility in managing accessibility at large-scale public performances, including facilitating the accessible entrance, conducting accessibility audits, supporting staff training and managing accommodations.
• Coordinate accommodations for performances.
• Provide administrative support, including inquiries online and on the phone, program registration and meetings
• Contribute to planning and executing access programs, including:
- Passport to the Arts, a ticket distribution and workshop program, serving up to 500 families with children, teens or adults with disabilities per year
- Lincoln Center Moments, a performance-based program for individuals with dementia and their caregivers
- Access Ambassadors, a semester-based job training program for high school students with disabilities
QUALIFICATIONS
• 2-3 years of experience supporting access/accessibility programs
• Availability to regularly work evenings and weekends mid-June through mid-August to support the LCPA summer performance schedule; ability to work a flexible schedule, including frequent evenings and weekends
• Working knowledge of ADA compliance required, with experience in a cultural organization a plus.
• Proven record of experience with programs and services for people with disabilities; experience in a cultural organization is a plus.
• Guest Services/Front of House experience required; performing arts experience is a plus.
• Comfort communicating with diverse audiences and stakeholders; excellent written and verbal communication skills
• Passion for inclusion and advocacy in the arts
ANTICIPATED DURATION: Monday, June 4th-Friday, August 31, 2018; Approx. 35-40 hours/week
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Theater/Live Events Category
Search for Temp Asst Manager, Accessibility & Guest Services jobs in New York-NY
POSITION
Temporary Assistant Manager, Accessibility and Guest Services
DEPARTMENT
Guest Services/Concert Halls and Operations
OVERVIEW
Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world's leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus. LCPA presents over 350 performances annually throughout our different performance series including American Songbook, Great Performers, Live from Lincoln Center, Lincoln Center Festival, Mostly Mozart Festival, Midsummer Night Swing, Lincoln Center Out of Doors and White Light Festival.
In addition, LCPA supports an array of programs for Lincoln Center Education including its community and family programming. Further, LCPA supports initiatives related to events at the David Rubenstein Atrium, LC Kids, as well as numerous key institutional initiatives and projects.
The Accessibility team at Lincoln Center for the Performing Arts aims to provide access to the greatest achievements in the performing arts for all visitors through exceptional guest care, and physical and programmatic accommodations.
PRIMARY RESPONSIBILITIES
Reporting to the Manager, Accessibility, this position is responsible for advancing accessibility initiatives across departments and projects. As part of the Operations and Concert Halls staff, this position will support ensuring that all guests, to Lincoln Center, in person and online, receive excellent guest care.
Specific responsibilities include:
• Support the Manager, Accessibility in managing accessibility at large-scale public performances, including facilitating the accessible entrance, conducting accessibility audits, supporting staff training and managing accommodations.
• Coordinate accommodations for performances.
• Provide administrative support, including inquiries online and on the phone, program registration and meetings
• Contribute to planning and executing access programs, including:
- Passport to the Arts, a ticket distribution and workshop program, serving up to 500 families with children, teens or adults with disabilities per year
- Lincoln Center Moments, a performance-based program for individuals with dementia and their caregivers
- Access Ambassadors, a semester-based job training program for high school students with disabilities
QUALIFICATIONS
• 2-3 years of experience supporting access/accessibility programs
• Availability to regularly work evenings and weekends mid-June through mid-August to support the LCPA summer performance schedule; ability to work a flexible schedule, including frequent evenings and weekends
• Working knowledge of ADA compliance required, with experience in a cultural organization a plus.
• Proven record of experience with programs and services for people with disabilities; experience in a cultural organization is a plus.
• Guest Services/Front of House experience required; performing arts experience is a plus.
• Comfort communicating with diverse audiences and stakeholders; excellent written and verbal communication skills
• Passion for inclusion and advocacy in the arts
ANTICIPATED DURATION: Monday, June 4th-Friday, August 31, 2018; Approx. 35-40 hours/week
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