Premium Concierge

This is a Part Time Job

LA Galaxy, Premium Concierge (Part-Time)

Job Summary

The Premium Concierge is responsible for providing an excellent guest experience in premium areas at Dignity Health Sports Park.

Essential Functions
• Complete setup and breakdown of all Premium Season Ticket Member areas including Suites, Cabanas, Platinum Club Seats, Stadium Club, Champions Lounge, Tunnel Club, The Deck, Valet and Premium Concierge reception
• Provide excellent customer service by welcoming guests to the venue, being knowledgeable of venue layout and policies, and escorting first-time guests
• Monitor admission in Premium Season Ticket Member areas by checking for appropriate ticket, wristband and/or credential access
• Develop and uphold a friendly rapport with Premium Season Ticket Members. Demonstrate recognition by name and ticket location
• Act as first point of contact regarding client issues, escalating to supervisor when necessary

Required Qualifications
• A minimum education level of: High School Diploma or its equivalency
• A minimum of 0- years of related work experience preferably in the sports/entertainment venue environment
• Must be able to work evenings, weekends and holidays
• Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain
• Ability to lift up to 20 pounds
• Must maintain a professional appearance and demeanor
• Excellent interpersonal skills, enthusiasm and the ability to conduct all interactions in a positive and professional manner

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

Employer does not offer work visa sponsorship for this position.