Front Office Receptionist/Coordinator

This is a Full Time Job

The Front Office Receptionist/Coordinator is the first point of contact upon entering. The person in this role will set the tone for a welcoming environment to all employees, clients, and guests. The Front Office Receptionist/Coordinator is also responsible for collaborating daily with colleagues across the organization and oversees all front desk administrative operations and other special projects as assigned. This position functions as an internal pillar to connecting staff, clients, and guests with the rest of the organization.

This role is also responsible for daily housekeeping/management/replenishment of the kitchen area.

*Must Have Open Availability From 7am To 6pm

Previous Client-facing Receptionist Experience Is a Must

Excellent Phone Etiquette Is a Must

Stellar, Upbeat, & Positive Attitude Is A Must

Roles and Responsibilities:

· Provide outstanding customer service to existing and potential clients by being courteous, responsive and resourceful.

· Answer, screen, and direct calls.

· Take and relay accurate/detailed messages.

· Provide general information to callers regarding the company.

· Greet clients, guests, and employees entering the office.

· Direct clients to correct destinations.

· Ensure knowledge of staff movements in and out of the company.

· General administrative and clerical support.

· Prepare letters and mailings.

· Receive and sort mail and deliveries.

· Maintain an organized and presentable lobby, front desk, and kitchen area.

· Light cleaning/wiping down of surface kitchen areas (kitchen island, coffee area, sink area, tabletops).

· Stock/Re-Stock refrigerators in the executive offices.

· Stock/Re-Stock snacks and client refrigerator in the kitchen.

· Ability to carry/lift cases of water, milk gallons, creamer jugs, cans of soda

· Make/Re-Make coffee for the kitchen, replenish espresso pods as needed.

· Manage/Update log of inventory of snacks/condiments Instacart and Costco orders

· Special projects as assigned by the CEO, COO, CFO, Sr. VP of Marketing, VP of Operations, and HR Manager.

Qualifications:

· 2+ Years of front desk/reception experience required.

· Personality Must Haves: Very upbeat, bubbly, positive, personable, team player, welcoming, great at small talk, adaptable, and able to be professional.

· Effective communication skills.

· Amazing phone etiquette.

· Exceptional customer service skills.

· Excellent Punctuality and Attendance.

· Must have the ability to multitask.

· Ability to handle periodic high call volume

· Ability to demonstrate strong work ethic.

· Must have excellent time management ability.

· Familiarity with Mac operating system.

· Familiarity with Google suite