Client Services Representative
Keep Me Posted
Burbank, CAThis was removed by the employer on 7/6/2022 8:41:00 AM PST
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Full Time Job
FotoKem is a sophisticated post-production company providing dailies, audio service, VFX. editorial systems and support, and color grading for top studio and independent features and episodic productions. Keep Me Posted, a FotoKem company, a leading television post-production facility in Burbank, is looking for a Client Services Representative to help support our dynamic and growing company. FotoKem provides creative and technical support to all major studios in Hollywood, and has been a respected part of the global film-making community since 1963. We are looking for an experienced and capable candidate who will report to the General Manager and work alongside the diverse family of employees.
Latest projects include Dune, The Batman, Licorice Pizza, Better Call Saul, Dancing with the Stars, Life Below Zero
The role of the Client Services Representative is to support the facility and clients. The Client Services Representative is client facing and provides a friendly and professional experience for visiting clients. The Client Services Representative is responsible for ensuring the lounge area is kept clean and well supplied. The Client Services Representative also assists with data entry when needed.
Primary Responsibilities
- Greet clients and usher them to their sessions.
- Provide them with WiFi access if needed.
- Make sure the kitchen is fully stocked for the day.
- Must be detail oriented and well organized
- Order supplies for the client lounge.
- Assist with reconciling work orders and data entry when available.
- Potentially run errands such as shop for groceries, make coffee runs, etc.
- Must have excellent communication skills, and be detail oriented.
- Answers phones and
- Professional demeanor and willingness to support clients.
- Must be a confident leader with excellent people skills.
- Able to work independently, and capable of communicating issues with senior management as necessary.
- Must assist with other job duties as assigned to help support the flow of the business.
Requirements - Experience and Skills
• Strong attention to detail and well organized.
• Effective communication skills (written and verbal), and the ability to work in a team-oriented environment
• Clear understanding of video standards, transcoding software, framerates, resolutions, and aspect ratios
• Post production experience is preferred
Work Environment & Activities
• Location based work Burbank Facility
• Work is onsite
• Physical activities include but not limited to talking, listening, lifting about 20 lbs., and typing.
FotoKem is an Equal Employment Opportunity Employer.?