Authentics Social Media and E-Commerce Coordinator
Kansas City Royals
Kansas City, MOThis was removed by the employer on 8/13/2018 8:17:00 PM PST
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Full Time Job
JOB SUMMARY:
The Social Media and E-Commerce Coordinator is responsible for providing high quality execution and service for the Royals Authentics Store. Duties will include managing Social Media outlets and managing our E-Commerce shops provided by MLBAM. Duties will also include home game responsibilities for regular season games.
RESPONSIBILITIES:
• Managing store's entire social media presence through Twitter, Instagram, and Pinterest.
• Strategize, develop, and execute marketing plan for social media to promote in-store, auction site, and online shop.
• Keep up with latest innovations and best practices in social media.
• Monitor Social Media accounts on a daily basis and provide high quality customer service.
• Manage online shop and auction inventory.
• Using photo shop to upload inventory to the appropriate channels.
• Fulfill all online purchases and process them through P.O.S.
• Promote and understand MLB Authentication Program directly with customers.
• Supervise game day staff duties.
• Communicate with various departments and vendors on status of current and upcoming projects.
REQUIREMENTS:
• Bachelor's Degree in: Marketing, Business, or Sports Management.
• At least three years retail Management experience.
• At leasts two years Social Media experience in work environment.
• Strong organizational skills, excellent customer service.
• Desire to be a sales leader.
• Must be able to work a flexible schedule which includes home games, nights, weekends and holidays as assigned.
• Proficient in Microsoft Office and Photoshop.
• Ability to work as a team player.
• Experience with social media scheduling software (ex. Hootsuite, Buffer, etc.) a plus.
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