Senior Operations Manager Customer Service Direct Consumer Jobs in Santa Monica CA
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MrBeast
Market: Chicago Location: Chicago, IL
Sep 7, 2026
Full Time JobThe Role
Beast Industries is expanding beyond its core consumer brands into new business lines - including subscription, tech, and additional new ventures - and this growth has increased the need for rigorous, fast-moving consumer research to inform how those businesses take shape.
The Senior Manager, Insights will serve as a strategic advocate for the consumer's voice across the organization - …
MrBeast
Market: Los Angeles Location: Los Angeles, CA
Sep 7, 2026
Full Time JobLocation: Los Angeles, CA (preferred)
Reporting To: GM and President, Beast Studios
Build the production organization behind a growing portfolio of original content.
Overview
We're building a growing direct-to-consumer content business with an expanding slate of original programming. As our content portfolio grows across live programming, long-form unscripted series, creator-led content, and li…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobEvent Staff- Ace of Spades
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
• Refer…
MSG Entertainment
Market: New York Location: New York, NY
Sep 7, 2026
Full Time JobWho are we hiring?
The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…
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Senior Manager, Premium Ticketing
AEG Live
Market: Los Angeles Location: Los Angeles, CA
17 hours ago (PT) NEW
Full Time JobJob Summary
The Senior Manager, Premium Ticketing is responsible for overseeing and developing the Premium Ticketing team while driving strategic initiatives that maximize ancillary revenues across both touring and regional markets. This role leads the planning and execution of complex premium ticketing programs, ensuring operational excellence, revenue growth, and alignment with company objectiv…
MrBeast
Market: Los Angeles Location: Los Angeles, CA
Sep 7, 2026
Full Time JobLocation: Los Angeles, CA (preferred)
Reporting To: GM and President, Beast Studios
Define the next generation of creator-led programming.
Overview
Beast Industries is building a growing direct-to-consumer content business with an expanding portfolio of original programming. As Head of Programming, you'll define the creative vision, programming strategy, and content roadmap that shapes the membe…
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Senior Events Manager
Hearst Magazines
Market: New York Location: New York, NY
17 hours ago (PT) NEW
Full Time JobBe Part of What's Next
Bring bold ideas to life through unforgettable experiences. As Senior Manager, Events, you'll help shape and execute high-profile live experiences that connect audiences, advertisers, and partners with Hearst Magazines' iconic brands while advancing broader business objectives.
Key Responsibilities (What You Are Doing)
• Lead the planning and execution of assigned live exp…
Crunchyroll
Market: Los Angeles Location: Los Angeles, CA
Sep 7, 2026
Full Time JobStrategic Operations Senior Manager, Communications (Contract)
About the Role
The Strategic Operations Senior Manager will serve as the strategic "engine" of the Communications department, ensuring operational excellence across global external and internal functions. Reporting directly to the Senior Vice President (SVP) of Communications, this individual will bridge the gap between high-level st…
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Senior Talent Manager, Digital and Entertainment
Confidential
Market: Los Angeles Location: West Hollywood, CA
10 hours ago (PT) NEW
Full Time JobWe are seeking an experienced and dynamic Senior Digital Talent Manager with a proven track record in talent agency/management, specializing in the digital influencer economy. The ideal candidate will have 4-5+ years of relevant experience, demonstrating a deep understanding of creator campaigns and management with a network of relationships within the digital talent landscape.
Qualifications
Mus…
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Senior Manager, SVOD Strategy
Crunchyroll
Market: Los Angeles Location: Los Angeles, CA
32 hours ago (PT) NEW
Full Time JobAbout the role
As the SVOD Strategy Senior Manager, you will support the development of the long-term strategy for the SVOD line of business (LOB). This position will report directly to the Director of SVOD Strategy within the COO organization to translate the vision into a comprehensive set of initiatives and goals for the SVOD LOB. The team partners with key stakeholders, including Growth and P…
MrBeast
Market: New York Location: New York (Manhattan), NY
Sep 7, 2026
Full Time JobPlay a key role supporting the accounting operations for Feastables and other Beast Industries CPG businesses. This position will focus on GAAP-compliant reporting, inventory accounting, and ensuring the accuracy and efficiency of financial operations as the organization continues to scale.
As a Senior Accountant, CPG, you will contribute to building strong accounting processes and supporting t…
Universal Music Group
Market: New York Location: New York, NY
Sep 7, 2026
Full Time JobHow we LEAD:
The Senior Director, Team Operations plays a key role in designing how Famehouse operates and scales across teams, systems, and workflows. This role partners closely with department leaders to architect cross-functional operating models, improve organizational alignment, and ensure business processes are supported by scalable systems, tools, and automation.
Reporting into the VP of …
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Streaming Services Marketing Coordinator
Hearst Television
Market: Boston Location: Manchester, NH
17 hours ago (PT) NEW
Full Time JobThe Marketing Coordinator will work with internal and external teams to plan, coordinate and execute multi-market campaigns for the Very Local streaming service and Very Local Brand Studio clients.
This position requires a high level of organization and responsibility, as well as strong attention to detail.
The Marketing Coordinator, Streaming Video Services reports to the Creative Manager. This…
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Senior Community Manager
Saylor
Market: New York Location: New York, NY
16 hours ago (PT) NEW
Full Time JobPosition Overview
We are seeking a Community Manager who will be a key player on our social team, responsible for building and growing vibrant, engaged communities for our clients.
This role centers on engagement strategy, sharp copywriting, and a finely tuned instinct for social trends…Turning every comment, reply, and cultural moment into an opportunity to grow fandom and drive brand love and …
Sony Pictures
Market: Los Angeles Location: Culver City, CA
Sep 7, 2026
Full Time JobOur team is intentionally seeking builders and enablers - professionals who combine deep operational expertise with intellectual curiosity, sound business judgment, and a passion for building better ways of working.
Successful candidates challenge conventional thinking, embrace emerging technologies, and proactively translate business problems into practical, scalable solutions. They thrive in am…
Cobb's Comedy
Market: Bay Area Location: San Francisco, CA
Sep 7, 2026
Part Time JobOperations Supervisor-PT- Cobb's Comedy
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns …
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Senior Director of Brand Partnerships
ATTN
Market: Los Angeles Location: Los Angeles, CA
17 hours ago (PT) NEW
Full Time JobWhat We Are Looking For:
We are looking for an ambitious, creative, and highly strategic Senior Director of Brand Partnerships to join our new business team, with a focus on growing ATTN:’s presence across multiple categories including, but not limited to, technology, social media platforms, and retail.
This is a senior revenue-driving role for someone who is excited to build on a strong foundat…
Truliant Amphitheater
Market: Charlotte Location: Charlotte, NC
Sep 7, 2026
Part Time JobGuest Services Manager- Truliant Amphitheater
THE ROLE
Truliant Amphitheater is seeking is seeking a Guest Services Manager. The Guest Services Manager is responsible for the overall management of all ushers, ticket takers, and greeters at the venue.
WHAT THIS ROLE WILL DO
• Interviews, selects, trains, supervises, counsels and disciplines usher staff to ensure maximum guest satisfaction…
MrBeast
Market: Chicago Location: Chicago, IL
Sep 7, 2026
Full Time JobPlay a pivotal role building and leading the accounting function primarily for Feastables and other Beast Industries CPG endeavors; owning GAAP-compliant reporting, inventory accounting, and scalable financial operations.
As Accounting Manager, CPG, you will play a critical role in bringing our accounting operations in-house and establishing scalable, best-in-class financial practices. This ind…
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Media Library Services Coordinator
WWE
Market: New York Location: Stamford, CT
17 hours ago (PT) NEW
Full Time JobHandle onsite storage, update inventory, create spreadsheets, monitor tapes. Must have a driver's license, good communication and organization skills, and preferably a degree.
Key Responsibilities:
• Maintain and organize all media tape storage
• Create and update inventory spreadsheets
• Review, evaluate and catalog old footage
• Help prepare large scale transfers of media
• Coordinate inventory…
Crunchyroll
Market: Dallas Location: Dallas, TX
Sep 7, 2026
Full Time JobAbout the Role
We are looking for a senior strategic operator to help shape priorities, accelerate decision-making, and drive execution across our Growth & Planning organization. As the Strategic Growth & Planning Operations Director, you'll serve as a trusted partner to the SVP of Growth & Planning, helping shape how the organization prioritizes, makes decisions, and executes against its most im…
Punch Line Houston
Market: Houston Location: Houston, TX
Sep 7, 2026
Part Time JobOperations Supervisor- Punch Line Houston
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobOperations Supervisor- Ace of Spades
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and comp…
LiveNation
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobWHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and complaints regarding security and customer…
HOB Entertainment
Market: Minneapolis Location: Minneapolis, MN
Sep 7, 2026
Part Time JobOperations Supervisor- Fillmore Minneapolis
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Respond to all eleva…