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Helpdesk Manager Jobs

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1.  Employee Service Center Supervisor
MSG Entertainment
Market: New York Location: New York (Manhattan), NY
Jun 1, 2026
Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …