Customer Service Operations Manager Jobs in Philadelphia PA

Full Time JobWho are we hiring? The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…

Full Time JobOur team is intentionally seeking builders and enablers - professionals who combine deep operational expertise with intellectual curiosity, sound business judgment, and a passion for building better ways of working. Successful candidates challenge conventional thinking, embrace emerging technologies, and proactively translate business problems into practical, scalable solutions. They thrive in am…

Part Time JobOperations Supervisor- Ace of Spades WHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concerns and comp…

Part Time JobOperations Supervisor- Fillmore Minneapolis THE JOB Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary. WHAT THIS ROLE WILL DO • This role will be on predominantly show hours with very little Non Show hours. • Works directly with the Ops Manager and other supervisors to perform day of show duties • Respond to all eleva…

Part Time JobWho are we hiring? The Event Office Administrator is responsible for the overall operation and supervision of the Event Operations Offices and the Guest Experience Desks. What will you do? • Communication liaison for positive resolution of event related issues. • Creates positive and memorable guest experiences. • Tracks the interaction/activity of Event Staff and produces a report at the conclu…

Full Time JobInsomniac - Freight & Logistics Shipping Manager, Consumer Products THE ROLE: Our Global Freight & Logistics Shipping Manager is responsible for the global supply chain management of our Racing and Festival event apparel operations divisions, ensuring that goods and materials are moved, monitored, and managed. They oversee a variety of operations, including; transportation, warehouse operati…

Full Time JobLN Venues, Box Office Manager - Everwise Amphitheater THE JOB Live Nation is looking for experienced Box Office Managers to oversee ticketing operations at concert venues across various locations in the US. This role demands exceptional attention to detail, strong organizational skills, and the ability to interact professionally with management teams, partners, and clients at all levels. The ide…

Part Time JobFloor Supervisor-PT - Good Luck Lounge WHAT THIS ROLE WILL DO Position Overview: The Good Luck Lounge Floor Supervisor plays a key role in ensuring exceptional guest experiences at all times. This individual will assist the Operations Manager with daily venue operations and oversee the floor staff during live events. A background in food and beverage service, as well as a solid understanding…

Full Time JobInsomniac - Community Engagement Coordinator THE ROLE The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac's festivals, brands, and concerts. This role manages inbound questions, comments, and concerns across social media and email platforms, ensuring no question goes unanswered. In addition to day-to-day customer …

Full Time JobDigital Asset Specialist, Amazon We are hiring a Digital Asset Specialist to join our Amazon MGM Studios Marketing Digital Asset Management team. In this role, you'll champion the best practices, tools, standards, and processes required for operational excellence across a growing slate of the world's most inspiring content. You'll take standards and put them into practice, stewarding our market…

Full Time JobYou will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-orientated and effective communicator and will excel in a fast-paced work environment. What You’ll Do: Your responsibilities will include, but not be limited to: Cash Management Re…

Full Time JobWe are looking for Manager, Casting. The Manager, Casting owns the full scope of people leadership for their team - recruitment, retention, development, and day-to-day performance. This role carries independent operational accountability, direct ownership of hiring decisions, and responsibility for building a team that consistently delivers for clients. The Manager is an active part of a unified l…

Full Time JobYou'll play a hands-on role supporting the Studio Operations Coordinator, Manager, and wider team, helping to keep the department running smoothly and safely while delivering a high level of service across the site. This is a practical, on-the-ground position where you'll be actively involved in the day-to-day operations that support our clients and production teams. We're looking for someone who…