Customer Service Operations Manager Jobs in Philadelphia PA

Full Time JobWho are we hiring? The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…

Full Time JobAbout the Position The Theater & Operations Manager is the senior on-site leader responsible for the day-to-day operation of the theater and delivering an exceptional guest experience across all screenings, private events, and community programming. Reporting directly to ownership, you will oversee front-of-house operations, staffing, concessions, projection oversight, facility readiness, guest …

Part Time JobPT Operations Supervisor- St Andrews Hall WHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concern…

Part Time JobOperations Supervisor- Ace of Spades WHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concerns and comp…

Part Time JobOperations Supervisor- Fillmore Minneapolis THE JOB Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary. WHAT THIS ROLE WILL DO • This role will be on predominantly show hours with very little Non Show hours. • Works directly with the Ops Manager and other supervisors to perform day of show duties • Respond to all eleva…

Full Time JobInsomniac - Freight & Logistics Shipping Manager, Consumer Products THE ROLE: Our Global Freight & Logistics Shipping Manager is responsible for the global supply chain management of our Racing and Festival event apparel operations divisions, ensuring that goods and materials are moved, monitored, and managed. They oversee a variety of operations, including; transportation, warehouse operati…

Full Time JobCompany Description Job Description Versant Media is looking for a talented individual to become the Manager of Production Engineering Support for Versant Media Operations and Technology (O&T) based in Washington DC. Versant O&T supports Enterprise Technology, Broadcast, and Production systems across Versant Media Globally. The Manager of Production Engineering Support balances day-to-day opera…

Full Time JobJob Title: Manager, Community Relations Department: Community Relations Reports to: Associate Director, Community Relations Collaboration: Regular collaboration with marketing, communications, game operations, facilities, HR, legal and other internal and external stakeholders Position Summary: The Manager, Community Relations is responsible for managing a broad portfolio of community impact pr…

Full Time JobInsomniac - Community Engagement Coordinator THE ROLE The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac's festivals, brands, and concerts. This role manages inbound questions, comments, and concerns across social media and email platforms, ensuring no question goes unanswered. In addition to day-to-day customer …

Full Time JobThe Role Our ad-supported tier offers our members more choice in how they consume their content. The ads tier allows us to attract new members at a lower price point, while also creating a compelling path for advertisers to reach audiences that are deeply immersed. The Ads Policy Team is a part of the Marketing, Advertising, Communications, and Consumer Product Legal Team and sets advertising st…

Full Time JobYou will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-orientated and effective communicator and will excel in a fast-paced work environment. What You’ll Do: Your responsibilities will include, but not be limited to: Cash Management Re…

Full Time JobInsomniac - Social Media Coordinator THE ROLE Insomniac Events is looking for a Social Media Coordinator who can assist with crafting and organizing social content for each of our unique brands, one amazing post at a time. You are a skilled creative writer who understands the importance of collaboration, and you thrive in high-energy situations. This position reports to the Senior Manager, S…