Customer Service Operations Manager Jobs in Philadelphia PA
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85 jobs found.
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1.
Members Only
Senior Design Operations Manager
Prime Video
Market: Bay Area Location: Sunnyvale, CA
9 hours ago (PT) NEW
Full Time JobSr Design Operations, Prime Video
Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? The Amazon Prime Video UX team is seeking a self-motivated, ownership-minded, and nimble Senior Design Operations partner to be a force-multiplier for our UX Design & Research team, amplifying our efforts and impact. …
2.
Members Only
Accounts Receivable Manager
PMC
Market: Los Angeles Location: Los Angeles, CA
10 hours ago (PT) NEW
Full Time JobPenske Media Corporation (PMC), the parent company of Rolling Stone, Variety, Billboard, The Hollywood Reporter, SXSW, The Golden Globes, and many more, is seeking an Accounts Receivable Manager to lead full-cycle accounts receivable operations across several subsidiaries within our digital media, print media, data, and live-events businesses.
This role will oversee the accuracy, timeliness, an…
3.
Members Only
Production Touring Coordinator
AEG Live
Market: Nashville Location: Nashville, TN
6 hours ago (PT) NEW
Part Time JobTouring Coordinator - Production (Global Touring)
Position Summary:
The Touring Coordinator is responsible for supporting the touring department operations by maintaining office systems, controlling department correspondence - the dissemination of tour information to all relevant departments, the maintenance of venue, artist and tour databases, conducting new and relevant research to update the …
South By Southwest
Market: Austin Location: Austin, TX
Oct 27, 2026
Full Time JobSXSW Experiential Events Manager
Job Purpose
SXSW seeks an Experiential Events Manager to oversee the operational execution of SXSW-owned and operated experiential events and activations, and to manage client-hosted events tied to partner deliverables. This role ensures product requirements are clear, fulfillment workflows are followed, event project plans are built and maintained, and deliverabl…
Prime Video
Market: Los Angeles Location: Culver City, CA
Oct 26, 2026
Full Time JobAs Sr. Manager, Production Operations, you will be a key leader within the Production Operations group, extending operational reach across the Prime Video Live Sports organization. You will manage a team of production operations leads and define the operational blueprint for how the function scales alongside a business that spans event, studio, and remote production formats across multiple sports …
Hollywood Palladium
Market: Los Angeles Location: Hollywood, CA
Oct 26, 2026
Part Time JobVinyl Room Operations Supervisor - Hollywood Palladium
WHAT THIS ROLE WILL DO
• Works directly with the Director of Operations to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all VIP lounge reservations.
• Work through and correct guest concerns and complaints regarding security and customer service-related situations
• Follow up with Conces…
The Sinclair
Market: Boston Location: Cambridge, MA
Oct 26, 2026
Full Time JobGeneral Manager - The Sinclair
Job Summary
The General Manager is responsible for overall management, promotion and operation of the facility including booking, finance, marketing, staffing, production maintenance and all related operations. Duties include providing leadership and direction to subordinate operating departments, management of staff, coordination and execution of plans and directi…
NBCUniversal
Market: New York Location: New York, NY
Oct 26, 2026
Full Time JobRole Summary
The Manager, Compensation supports the administration, governance, and ongoing management of the Company's deferred compensation programs. Reporting to the Director, Compensation, this role partners closely with Legal, Payroll, Finance, and external service providers to execute deferred compensation operations, support regulatory compliance, and deliver a high-quality participant exp…
Amazon MGM Studios
Market: Los Angeles Location: Culver City, CA
Oct 26, 2026
Full Time JobStrategy & Biz Dev Sr. Manager, Amazon
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people enjoy content. Now available in more than 240 countries a…
Universal Music Group
Market: New York Location: New York, NY
Oct 25, 2026
Full Time JobHow we LEAD:
As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and platform compliance.
You'll be an expert in the independent music ecosystem and CD Baby's product suite, capable of diagnosing nuanced, multi-laye…
The Wylie
Market: Pittsburgh Location: Pittsburgh, PA
Oct 26, 2026
Full Time JobLN Venues, Logistics Manager - The Wylie
THE JOB
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager and Sales Managers. This role also performs special projects as delegated by the Director of Sales.
The Logistics Manager is responsible for execution, servicing and detailing of assigned events once booked by the Special …
Insomniac
Market: Las Vegas Location: Henderson, NV
Oct 26, 2026
Full Time JobInsomniac - Global Freight & Logistics Shipping Manager, Consumer Products
THE ROLE:
Our global shipping and logistics manager is responsible for the global supply chain management of our Racing and Festival event apparel operations divisions, ensuring that goods and materials are moved, monitored, and managed. They oversee a variety of operations, including transportation, warehouse operations,…
Netflix
Market: Los Angeles Location: Los Angeles, CA
Oct 26, 2026
Full Time JobManager, Growth Strategy (Growth Marketing)
The Team:
The Growth Marketing team drives sustainable business growth through data-led experimentation, measurement, and technology across the digital marketing funnel. Growth Marketing connects Netflix's strong cultural impact to tangible business outcomes through a mixture of marketing tactics (paid media, SEO, off-service messaging) and automation …
MSG Entertainment
Market: New York Location: New York, NY
Oct 26, 2026
Full Time JobWho are we hiring?
The Manager, Employee Relations leads internal workplace investigations, guides business leaders and employees on company policy, practices, and applicable state/federal employment laws, and partners with the business on employee and labor relations matters. This position will report to the Director Employee Relations and will collaborate with the Vice President Employee Relati…
United Talent Agency
Location: London, EN, GB
Oct 26, 2026
Full Time JobUTA are looking for a Coordinator, Cash Management & Client Payments to join the Accounting team within the Touring division.
You will join a fast-paced and dynamic team and will provide you with direct experience with deals that go on within the entertainment industry. The ideal candidate will be a team player, problem solver, detail-oriented and effective communicator and will excel in a fast…
LiveNation
Market: San Diego Location: El Cajon, CA
Oct 24, 2026
Full Time JobLN Venues, Special Events Logistics Manager - San Diego Venues
THE ROLE
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager, Sales Managers and Logistics team; performs special projects as delegated by the Director of Sales.
The Logistics Manager is responsible for execution, servicing and detailing of assigned events once…
Toronto International Film Festival
Location: Toronto, ON, CA
Oct 13, 2026
Full Time JobWe are currently hiring for the position of:
Assistant Manager, Visitor Experience Operations
Reporting to the Senior Manager, Visitor Experience Operations, the Assistant Manager, Visitor Experience Operations supports the daily operations of the TIFF Lightbox. The Assistant Manager will liaise with internal TIFF teams to ensure events and operations are planned appropriately and ensure the sta…
HOB Entertainment
Market: Boston Location: Boston, MA
Oct 19, 2026
Full Time JobSr. Operations Manager - Citizens House of Blues
THE JOB
We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…
AEG Live
Market: Austin Location: Austin, TX
Oct 20, 2026
Part Time JobJob Summary
The Manager Operations will oversee operations and perform management functions at venues and events throughout the region. The Manager Operations will be responsible for day-to-day operations; marketing shows, working with the General Manager to ensure all event needs are met, and working with the production team to advance the shows at their assigned venue ensuring the artist contra…
Sinclair
Market: Providence Location: Providence, RI
Sep 28, 2026
Full Time JobMedia Manager (Input)
Are you a strategic operations leader who thrives in fast-paced, high-volume environments? Do you enjoy turning complex workflows into clear, efficient systems—and helping teams perform at their best through change?
The Agile Creative Content Engagement Team (ACCET) is seeking an experienced Media Manager (Input) to lead and continuously improve centralized input operations…
Crunchyroll
Location: Mumbai, MH, IN
Oct 15, 2026
Full Time JobAbout the Role
The Senior Manager, Marketing Operations will lead marketing operations and execution readiness across the region. This role will turn marketing strategy and business priorities into coordinated, high-quality, locally relevant creative and promotional assets that launch on time across owned, paid, partner, platform, distribution, retail, and other relevant channels.
The role will …
HOB Entertainment
Market: Minneapolis Location: Minneapolis, MN
Oct 12, 2026
Part Time JobOperations Supervisor- Fillmore Minneapolis
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Respond to all eleva…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Oct 12, 2026
Part Time JobOperations Supervisor- Ace of Spades
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and comp…
LiveNation
Market: Sacramento Location: Sacramento, CA
Oct 12, 2026
Part Time JobWHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and complaints regarding security and customer…
Fillmore Miami Beach
Market: Miami Location: Miami Beach, FL
Oct 21, 2026
Part Time JobOperations Supervisor - Fillmore Miami Beach
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary and uphold Live Nation policies.
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist …