Customer Service Operations Manager Jobs in Philadelphia PA

Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …

Full Time JobLN Venues - Production Manager - Warner Theatre THE JOB The Production Manager is responsible for the on-stage, backstage, show settlement, and technical details of concerts and events at Live Nation-operated Venues. WHAT THIS ROLE WILL DO • Coordination between tour and/or client production and the LN venue. Advancing and obtaining presale technical information, including production needs, rid…

Full Time JobLN Venues, Production Manager - Observatory San Diego THE JOB The Production Manager is responsible for the on-stage, backstage, show settlement, and technical details of concerts and events at Live Nation-operated Venues. WHAT THIS ROLE WILL DO • Coordination between tour and/or client production and the LN venue. Advancing and obtaining presale technical information, including production nee…

Full Time JobOVERVIEW Intro to Position The successful candidate will be a proactive, collaborative individual with a background in audio engineering, broadcasting and audio/video podcasting, the ability and desire to learn new skills and technologies, and a belief in the mission of NPR. A history of empathetic leadership, interdisciplinary cooperation, and developing staff are key components of this pos…

Part Time JobWHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concerns and complaints regarding security and customer…

Part Time JobOperations Supervisor- Ace of Spades WHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concerns and comp…

Full Time JobJob Title: Integrated Sales Planner Department: Sales Reporting To: Director; Regional Media Strategy & Integrated Sales Planning Employment Type: Full Time Location(s): Los Angeles, CA - San Diego, CA - Riverside, CA Work Arrangement: Hybrid Overview: We are looking for an experienced media professional for a key role in a pre-sales department. The primary responsibilities of this role wi…

Part Time JobProduction Coordinator- Part Time THE JOB Responsible for assisting the Production Manager with administrative show and event productions. Confidentiality is very critical to this role. WHAT THIS ROLE WILL DO • Must Ensure positive and creative environment for the Production department and Venue • Complete and distribute a daily show flash (P&L) of every event • Have a detailed unders…

Part Time Job**DESCRIPTION:** **Production Tech - The Bell House** **WHAT THIS ROLE WILL DO** • Must ensure a positive and creative environment for the Production department and Venue • Assist in needs of artist • Maintain department manuals and training materials for all production positions • Train/Assist and support production department personnel with job functions as needed • Responsible for ad…

Full Time JobJob Title: Promotions Assistant Department: Promotions Reporting To: Promotions Manager Employment Type: Part Time Work Arrangement: Hybrid Job Description: This is a part-time, flexible schedule position that offers hands-on experience in event production, live broadcasts, brand marketing, social media, and more. If you love music, sports, and entertainment, and want to grow …

Part Time JobInsomniac - Human Resources Coordinator THE ROLE Insomniac Events is looking for a motivated and organized HR Coordinator to support the day-to-day operations of our Human Resources team. This role is essential in delivering smooth onboarding and offboarding experiences, coordinating recruitment and internship programs, and contributing to employee engagement and culture initiatives. This ro…

Full Time JobJob Title: Manager, Community Relations Department: Community Relations Reports to: Associate Director, Community Relations Collaboration: Regular collaboration with marketing, communications, game operations, facilities, HR, legal and other internal and external stakeholders Position Summary: The Manager, Community Relations is responsible for managing a broad portfolio of community impact pr…

Full Time JobSenior, Manager, Strategic Operations - Marketing Company Description Job Description We are searching for a Senior Manager of Strategic Operations to guide our approach to project management, workflows and cross-functional coordination of all Portfolio Marketing team projects. The role goes beyond to-do lists and timelines – it's about driving clarity, efficiency, and quality across comp…