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Customer Service Operations Manager Jobs in Philadelphia PA

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57 jobs found.
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1.  Production Manager
LiveNation
Market: Bay Area Location: San Francisco, CA
May 7, 2026
Full Time JobTHE JOB The Production Manager is responsible for the on-stage, backstage, show settlement and other technical details of concerts and events at Live Nation-operated venues and third party venues including theatres, clubs, stadiums and arenas in the local market and surrounding areas. WHAT THIS ROLE WILL DO • Coordination between tour/private production and venues. Advancing and obtaining presa…
2.  Creative Services Manager
Chattanooga Lookouts
Market: Chattanooga Location: Chattanooga, TN
May 6, 2026
Full Time JobThe Chattanooga Lookouts are seeking a Creative Services Manager to lead the organization's graphic design, branding, and visual storytelling efforts. This role is ideal for a design-forward creative with experience producing high-quality graphics for a variety of mediums. The Creative Services Manager will play an essential role in shaping the Lookouts' brand identity, supporting marketing initia…
3.  Guest Services Representative
Fillmore New Orleans
Market: New Orleans Location: New Orleans, LA
May 6, 2026
Part Time JobGuest Services- Fillmore New Orleans The Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through analysis to det…
4.  Executive Assistant To The SVP, Member Partnerships
NPR
Market: New York Location: Washington, DC
May 7, 2026
Full Time JobOVERVIEW Intro to Position Love NPR and want to support its vision and mission? Are you a multi-tasker with superb organizational skills, the ability to see around corners, eagerness to help others, and the energy to pull it off? Executive Assistants at NPR are highly functioning valuable team members responsible for providing executive-level administrative support to various senior level staff…
5.  Tour Guide
HBO
Market: Null Location: Leavesden, EN, GB
May 6, 2026
Full Time JobAre you a Harry Potter fan? If so, you'll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you'll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You'll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter…
6.  Production Engineering Support Manager
Versant
Market: New York Location: Washington, DC
May 5, 2026
Full Time JobCompany Description Job Description Versant Media is looking for a talented individual to become the Manager of Production Engineering Support for Versant Media Operations and Technology (O&T) based in Washington DC. Versant O&T supports Enterprise Technology, Broadcast, and Production systems across Versant Media Globally. The Manager of Production Engineering Support balances day-to-day…
7.  Director of Production Services Operations
NBCUniversal
Market: Los Angeles Location: Universal City, CA
Apr 20, 2026
Full Time JobAs a Director, you will lead the strategy, performance, and day-to-day execution of for Set Lighting and Grip Departments across the Production Services Network. This role is accountable for building and scaling operational excellence through strong leadership, data-driven performance management, and cross-functional collaboration with production partners and vendors. You will oversee workforce…
8.  Senior Manager, Strategy & Operations - Creator Services
Wondery
Market: New York Location: New York, NY
Apr 23, 2026
Full Time JobSr. Mgr, Strategy & Ops, Amazon Creator Services Amazon's Creator Services leads creator programs that span media, commerce, and culture. The Creator Services team includes Creator Partnerships, creator content studio Wondery, and physical production facilities Studio126. We connect creators and Amazon's diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, A…
9.  E-Commerce Operations Manager
Universal Music Group
Remote
Apr 29, 2026
Full Time JobHow we LEAD: Universal Music Group is seeking an E-Commerce Operations Manager to work across our clients' stores to ensure best-in-class eCommerce services are provided to all customers. The ideal candidate thrives in a fastpaced, high-volume environment, is organized, and can react quickly as business needs change. The E-Commerce Operations Manager handles ongoing tasks and projects working w…
10.  US Client Services Manager
Sony Music
Remote
Apr 27, 2026
Full Time JobThe Manager is responsible for overseeing all distribution operations, partnering closely with Distribution Center (DC) leadership to implement process improvements and monitor key performance indicators to ensure What you'll do: • Inventory & Shipping Coordination • Collaborate with Sony Music, US Supply Chain, and Legacy SCS DC to manage inbound inventory and outbound shipping activities. …
11.  Global Travel Operations Manager
CAA
Market: Los Angeles Location: Los Angeles, CA
May 4, 2026
Full Time JobThe Role Responsibilities • Assist domestic travelers with online travel booking tool implementation, administration, troubleshooting, and training globally • Provide back-up support to the international travel lead by approving trip proposals, managing out-of-policy travel requests, and handling accounting/T&E questions for travelers • Maintain local & regional relationships with CAA prefer…
12.  Network Operations Technician
Audacy
Market: Philadelphia Location: Philadelphia, PA
May 4, 2026
Full Time JobJob Title: Network Operations Technician Department: Technology Reporting To: Senior Director, Network Operations Employment Type: Full Time Location: Philadelphia - Hybrid Overview: We are seeking a highly skilled and motivated NOC Technician to join our Network Operations Center (NOC) team. This role is critical to ensuring the reliability, stability, and performance of our br…
13.  Director of Accounting Operations
Warner Music Group
Remote
Apr 9, 2026
Full Time JobJob Title: Director RTR, Accounting A little bit about our team: The Finance department is responsible for managing all the center's accounting and cash management functions. As a critical component of the Finance department, the Accounting Operations group provides accounting services and support to WMG's corporate finance, US record labels and US publishing business. Why this could be y…
14.  Senior Payroll Operations Coordinator
NBCUniversal
Market: Orlando Location: Orlando, FL
Apr 7, 2026
Full Time JobPerform daily functions of Payroll Operations to ensure efficient and timely processing of payroll, including planning and direction of workflow to complete the weekly payroll cycle in accordance with established deadlines. Essential Duties and Responsibilities: • Support end-to-end payroll operations, ensuring accurate and timely processing of weekly payroll. • Organize and manage payroll workfl…
15.  Employee Service Center Supervisor
MSG Entertainment
Market: New York Location: New York (Manhattan), NY
Apr 27, 2026
Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …
16.  Technical Services Team Leader
Warner Bros. Discovery
Market: Null Location: Leavesden, EN, GB
Apr 23, 2026
Full Time JobWe have an exciting new position for a Team Leader to join our Technical Services team here at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). Our Technical Services department maintain all show related aspects of the Studio Tour including (but not limited to) lighting, sound, video, sets, props, show control and associated hardware and software. By working closely wit…
17.  Venue Event Manager
Insomniac
Market: Las Vegas Location: Las Vegas, NV
Apr 6, 2026
Part Time JobVibee - Seasonal Venue Event Manager THE ROLE This role focuses on overseeing and coordinating events held at a specific venue, where VIBEE events are held. This role is to ensure that everything runs smoothly before, during, and after an event. RESPONSIBILITIES Including but not limited to: Team Leadership & Supervision • Supervise and guide the team, ensuring they perform tasks eff…
18.  Production Manager
LiveNation
Market: New Orleans Location: New Orleans, LA
May 1, 2026
Full Time JobLN Venues, Production Manager - House of Blues New Orleans THE JOB The Production Manager is responsible for the on-stage, backstage, show settlement, and technical details of concerts and events at Live Nation-operated Venues. WHAT THIS ROLE WILL DO • Coordination between tour and/or client production and the LN venue. Advancing and obtaining presale technical information, including productio…
19.  General Manager
LiveNation
Remote
May 4, 2026
Full Time JobLN Venues, General Manager - Seattle Venue THE ROLE We are seeking a General Manager to oversee business operations at the Seattle Venue, ensuring that the venue and all related matters operate within the scope of Live Nation standards, policies and procedures. WHAT THIS ROLE WILL DO • Establish and maintain high standards of customer service for staff, customers and vendors • Identify …
20.  Special Events Logistics Manager
LiveNation
Market: Bay Area Location: San Francisco, CA
May 4, 2026
Full Time JobLN Venues, Special Events Logistics Manager - Northern California THE ROLE The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager and Sales Managers. This role also performs special projects as delegated by the Director of Sales. The Logistics Manager is responsible for execution, servicing and detailing of assigned ev…
21.  Event Communications Manager
Vibee
Market: Las Vegas Location: Las Vegas, NV
Apr 9, 2026
Full Time JobVibee - Event Communications Manager THE ROLE Vibee is seeking an experienced Event Communications Manager to join the Global Experiences team at Vibee. The successful candidate should be detail-oriented and a creative thinker with excellent writing and research skills to help us elevate all content and thought leadership. The ideal candidate will be a proactive problem solver with exceptional…
22.  Box Office Manager
LiveNation
Market: Atlanta Location: Atlanta, GA
Apr 27, 2026
Full Time JobLN Venues, Box Office Manager - Coca Cola Roxy Theatre THE ROLE Live Nation is seeking qualified Box Office Managers to oversee ticketing operations for concert venues in multiple locations around the US. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, partners, clients of all levels, an ability to work efficiently, accu…
23.  Production Assets Manager
NBCU
Market: New York Location: Mineola, NY
Apr 20, 2026
Full Time JobNBCUniversal is seeking a Manager, Production Assets to serve as a primary client-facing partner for Universal Studio Services, supporting Universal Television productions and third-party clients across commercials, feature film, television, music videos, and events. This role supports Costume, Set Decoration, Props, and Scene Dock rental services, while providing operational and personnel leaders…
24.  Box Office Manager
Bergen Performing Arts Center
Market: New York Location: Englewood, NJ
Apr 24, 2026
Full Time JobResponsibilities Include: • Build shows (presented, cultural, rentals, etc.) into both the Ticketmaster and Archtics platforms • Work with Programming Department to coordinate building and managing of all events • Set up & manage event on-sales and sales reporting, and produce all box office reports as needed • Build and manage special qualifiers, presales, promotions & discounts • Manage and…
25.  General Manager
The Union Event Center
Market: Salt Lake City Location: Salt Lake City, UT
Apr 15, 2026
Full Time JobTHE JOB This role requires a leader oriented towards operational excellence, who can balance strategic planning with hands-on venue management. You'll work closely with internal teams, suppliers, and external promoters to maximise revenue opportunities, oversee food & beverage operations, maintain and update facility infrastructure and ensure compliance with all licensing and statutory requirem…
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