Customer Service Operations Manager Jobs in Philadelphia PA
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Customer Support Specialist
Universal Music Group
Market: New York Location: New York, NY
17 hours ago (PT) NEW
Full Time JobHow we LEAD:
As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and platform compliance.
You'll be an expert in the independent music ecosystem and CD Baby's product suite, capable of diagnosing nuanced, multi-laye…
Warner Music Group
Remote
Oct 9, 2026
Full Time Job• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.
WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. Consider a career at WMG and get the best of both worlds – an innovative global music compa…
KCEC-TV Entravision
Market: Denver Location: Denver, CO
Oct 9, 2026
Full Time JobTraffic Supervisor
Denver, CO | Full Time
Summary
•Maximize revenue through managing stations' logs, applying commercial instructions to client contracts, and maintenance of copy library.
•Perform office or non-manual work directly related to management policies or general business operations for the employer with discretion and independent judgment.
•Perform job under general supervision and wor…
NBCUniversal
Market: Miami Location: Miami, FL
Oct 8, 2026
Full Time JobThe Production Coordinator plays an important role in the successful day-to-day operations of their assigned show(s).
Job Duties:
• Support Production Manager with management of show costs by efficiently controlling expenses and preparing financial plans.
• Handle relationships with vendors; including vendor vetting, facilitating contract terms, and payment inquiries.
• Timely management of show …
CAA
Market: Los Angeles Location: Los Angeles, CA
Oct 5, 2026
Full Time JobJob Description
The Role
The Travel Manager, Client Services & Program Support serves as a senior travel subject matter expert responsible for delivering elevated support across complex, high-touch travel scenarios while helping optimize travel operations, traveler experience, and meetings/event-related travel coordination.
This role is not a traditional travel agent position; rather, it functi…
LiveNation
Market: Los Angeles Location: Beverly Hills, CA
Oct 5, 2026
Full Time JobTHE JOB
VIP Nation is looking for a highly motivated and organized individual to be a critical part of the client service team in the organization. This individual will be a self-starter and leader, guiding team members on the road to meet and exceed expectations of artist and clients.
WHAT THIS ROLE WILL DO
• Build VIP Program budgets, package descriptions, pricing, pitch decks for agents and m…
Hollywood Palladium
Market: Los Angeles Location: Hollywood, CA
Oct 5, 2026
Part Time JobOperations Supervisor - Hollywood Palladium
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Manager to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities.
• Work through and correct guest concerns and complaints regarding security and customer service-related situations…
Entertainment Partners
Market: Los Angeles Location: Burbank, CA
Oct 5, 2026
Full Time JobWe are looking for Manager, Casting. The Manager, Casting owns the full scope of people leadership for their team - recruitment, retention, development, and day-to-day performance. This role carries independent operational accountability, direct ownership of hiring decisions, and responsibility for building a team that consistently delivers for clients. The Manager is an active part of a unified l…
American Public Media Group
Market: Minneapolis Location: Saint Paul, MN
Oct 5, 2026
Full Time JobPosition Summary:
The Payroll Manager serves as the organization's payroll subject matter expert, driving operational excellence through process improvement, technology optimization, and exceptional customer service. This individual proactively identifies recurring issues and process gaps, analyzes root causes, and implements sustainable solutions that improve payroll accuracy, compliance, and th…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 14, 2026
Full Time JobSr. Operations Manager - Citizens House of Blues
THE JOB
We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…
Sinclair
Market: Providence Location: Providence, RI
Sep 28, 2026
Full Time JobMedia Manager (Input)
Are you a strategic operations leader who thrives in fast-paced, high-volume environments? Do you enjoy turning complex workflows into clear, efficient systems—and helping teams perform at their best through change?
The Agile Creative Content Engagement Team (ACCET) is seeking an experienced Media Manager (Input) to lead and continuously improve centralized input operations…
Universal Music Group
Market: Los Angeles Location: Santa Monica, CA
Oct 5, 2026
Full Time JobHow we LEAD:
We are seeking a Manager to work in our Digital Rights Administration team. The ideal candidate will manage assets and claims across key platforms, and action daily requests, across operations teams, labels and global partners. The candidate in this new role will need to develop an understanding of UMG's internal systems to support label needs and requests and help lead design and im…
Toyota Music Factory
Market: Dallas Location: Irving, TX
Oct 5, 2026
Full Time JobSpecial Events LN Venues, Logistics Manager - Toyota Music Factory
THE ROLE
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager, Sales Managers and Logistics team; performs special projects as delegated by the Director of Sales.
The Logistics Manager is responsible for execution, servicing and detailing of assigned events …
Cobb's Comedy
Market: Bay Area Location: San Francisco, CA
Sep 7, 2026
Part Time JobOperations Supervisor-PT- Cobb's Comedy
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns …
Uptown Theater
Market: Minneapolis Location: Minneapolis, MN
Sep 14, 2026
Part Time JobOperations Supervisor - Uptown Theater (Minneapolis.
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Re…
LiveNation
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobWHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and complaints regarding security and customer…
Warner Music Group
Market: Nashville Location: Nashville, TN
Sep 9, 2026
Full Time JobDistribution Operations is responsible for all physical supply chain processes across the entirety of product lines under WEA Distribution. The department's core focus is to work cohesively with all WMG divisions and departments globally, as well as outside vendors, carriers, and label partners, to ensure that the highest quality of products are distributed to customers in a timely manner. Key fu…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobOperations Supervisor- Ace of Spades
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and comp…
Paramount
Market: Los Angeles Location: Los Angeles, CA
Sep 30, 2026
Full Time Job# We Are Paramount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create …
Prime Video
Market: Los Angeles Location: Culver City, CA
Sep 21, 2026
Full Time JobAs Sr. Manager, Production Operations, you will be a key leader within the Production Operations group, extending operational reach across the Prime Video Live Sports organization. You will manage a team of production operations leads and define the operational blueprint for how the function scales alongside a business that spans event, studio, and remote production formats across multiple sports …
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 28, 2026
Part Time JobGuest Services- PT- MGM Music Hall Fenway
THE JOB
The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty.
• Adapt to customer needs ensuring that they are understood,…
Punch Line Houston
Market: Houston Location: Houston, TX
Sep 7, 2026
Part Time JobOperations Supervisor- Punch Line Houston
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and…
HOB Entertainment
Market: Minneapolis Location: Minneapolis, MN
Sep 7, 2026
Part Time JobOperations Supervisor- Fillmore Minneapolis
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Respond to all eleva…
LiveNation
Market: Albuquerque Location: Albuquerque, NM
Oct 5, 2026
Part Time JobLive Nation Albuquerque - Night of Show Sales
THE JOB
Live Nation Albuquerque is looking for fun, energetic, and music-loving people to fill this season's job openings. This is a seasonal, hourly position that works concert days only. The job begins in March with training, and the concert season will conclude in October.
Ancillary Crew Members play a key role in enhancing the guest experi…
Hollywood Palladium
Market: Los Angeles Location: Hollywood, CA
Sep 21, 2026
Part Time JobVinyl Room Operations Supervisor - Hollywood Palladium
WHAT THIS ROLE WILL DO
• Works directly with the Director of Operations to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all VIP lounge reservations.
• Work through and correct guest concerns and complaints regarding security and customer service-related situations
• Follow up with Conces…