Customer Service Operations Manager Jobs in Philadelphia PA
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Prime Video
Market: Bay Area Location: Sunnyvale, CA
Oct 29, 2026
Full Time JobSr Design Operations, Prime Video
Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? The Amazon Prime Video UX team is seeking a self-motivated, ownership-minded, and nimble Senior Design Operations partner to be a force-multiplier for our UX Design & Research team, amplifying our efforts and impact. …
PMC
Market: Los Angeles Location: Los Angeles, CA
Oct 29, 2026
Full Time JobPenske Media Corporation (PMC), the parent company of Rolling Stone, Variety, Billboard, The Hollywood Reporter, SXSW, The Golden Globes, and many more, is seeking an Accounts Receivable Manager to lead full-cycle accounts receivable operations across several subsidiaries within our digital media, print media, data, and live-events businesses.
This role will oversee the accuracy, timeliness, an…
AEG Live
Market: Nashville Location: Nashville, TN
Oct 29, 2026
Part Time JobTouring Coordinator - Production (Global Touring)
Position Summary:
The Touring Coordinator is responsible for supporting the touring department operations by maintaining office systems, controlling department correspondence - the dissemination of tour information to all relevant departments, the maintenance of venue, artist and tour databases, conducting new and relevant research to update the …
South By Southwest
Market: Austin Location: Austin, TX
Oct 27, 2026
Full Time JobSXSW Experiential Events Manager
Job Purpose
SXSW seeks an Experiential Events Manager to oversee the operational execution of SXSW-owned and operated experiential events and activations, and to manage client-hosted events tied to partner deliverables. This role ensures product requirements are clear, fulfillment workflows are followed, event project plans are built and maintained, and deliverabl…
HOB Entertainment
Market: Boston Location: Boston, MA
Oct 19, 2026
Full Time JobSr. Operations Manager - Citizens House of Blues
THE JOB
We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…
AEG Live
Market: Austin Location: Austin, TX
Oct 20, 2026
Part Time JobJob Summary
The Manager Operations will oversee operations and perform management functions at venues and events throughout the region. The Manager Operations will be responsible for day-to-day operations; marketing shows, working with the General Manager to ensure all event needs are met, and working with the production team to advance the shows at their assigned venue ensuring the artist contra…
Prime Video
Market: Los Angeles Location: Culver City, CA
Oct 26, 2026
Full Time JobAs Sr. Manager, Production Operations, you will be a key leader within the Production Operations group, extending operational reach across the Prime Video Live Sports organization. You will manage a team of production operations leads and define the operational blueprint for how the function scales alongside a business that spans event, studio, and remote production formats across multiple sports …
Hollywood Palladium
Market: Los Angeles Location: Hollywood, CA
Oct 26, 2026
Part Time JobVinyl Room Operations Supervisor - Hollywood Palladium
WHAT THIS ROLE WILL DO
• Works directly with the Director of Operations to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all VIP lounge reservations.
• Work through and correct guest concerns and complaints regarding security and customer service-related situations
• Follow up with Conces…
Universal Music Group
Market: New York Location: New York, NY
Oct 25, 2026
Full Time JobHow we LEAD:
As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and platform compliance.
You'll be an expert in the independent music ecosystem and CD Baby's product suite, capable of diagnosing nuanced, multi-laye…
Sinclair
Market: Providence Location: Providence, RI
Sep 28, 2026
Full Time JobMedia Manager (Input)
Are you a strategic operations leader who thrives in fast-paced, high-volume environments? Do you enjoy turning complex workflows into clear, efficient systems—and helping teams perform at their best through change?
The Agile Creative Content Engagement Team (ACCET) is seeking an experienced Media Manager (Input) to lead and continuously improve centralized input operations…
Crunchyroll
Location: Mumbai, MH, IN
Oct 15, 2026
Full Time JobAbout the Role
The Senior Manager, Marketing Operations will lead marketing operations and execution readiness across the region. This role will turn marketing strategy and business priorities into coordinated, high-quality, locally relevant creative and promotional assets that launch on time across owned, paid, partner, platform, distribution, retail, and other relevant channels.
The role will …
HOB Entertainment
Market: Minneapolis Location: Minneapolis, MN
Oct 12, 2026
Part Time JobOperations Supervisor- Fillmore Minneapolis
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Respond to all eleva…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Oct 12, 2026
Part Time JobOperations Supervisor- Ace of Spades
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and comp…
LiveNation
Market: Sacramento Location: Sacramento, CA
Oct 12, 2026
Part Time JobWHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and complaints regarding security and customer…
Fillmore Miami Beach
Market: Miami Location: Miami Beach, FL
Oct 21, 2026
Part Time JobOperations Supervisor - Fillmore Miami Beach
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary and uphold Live Nation policies.
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist …
Warner Music Group
Market: Nashville Location: Nashville, TN
Oct 12, 2026
Full Time JobDistribution Operations is responsible for all physical supply chain processes across the entirety of product lines under WEA Distribution. The department's core focus is to work cohesively with all WMG divisions and departments globally, as well as outside vendors, carriers, and label partners, to ensure that the highest quality of products are distributed to customers in a timely manner. Key fu…
Cobb's Comedy
Market: Bay Area Location: San Francisco, CA
Oct 12, 2026
Part Time JobOperations Supervisor-PT- Cobb's Comedy
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns …
CAA
Market: Los Angeles Location: Los Angeles, CA
Oct 5, 2026
Full Time JobJob Description
The Role
The Travel Manager, Client Services & Program Support serves as a senior travel subject matter expert responsible for delivering elevated support across complex, high-touch travel scenarios while helping optimize travel operations, traveler experience, and meetings/event-related travel coordination.
This role is not a traditional travel agent position; rather, it functi…
Uptown Theater
Market: Minneapolis Location: Minneapolis, MN
Oct 19, 2026
Part Time JobOperations Supervisor - Uptown Theater (Minneapolis.
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Re…
Crunchyroll
Location: Hyderabad, TS, IN
Oct 15, 2026
Full Time JobAbout Crunchyroll
About the Role
The Senior Manager, Content Operations - Asia MENA will lead the operational readiness, delivery, and ongoing management of Crunchyroll's content across Asia and MENA, based in Mumbai. This role will ensure that titles, episodes, metadata, artwork, subtitles, dubs, ratings, rights information, partner assets, and related content components are complete, accurate,…
LiveNation
Market: Los Angeles Location: Beverly Hills, CA
Oct 5, 2026
Full Time JobTHE JOB
VIP Nation is looking for a highly motivated and organized individual to be a critical part of the client service team in the organization. This individual will be a self-starter and leader, guiding team members on the road to meet and exceed expectations of artist and clients.
WHAT THIS ROLE WILL DO
• Build VIP Program budgets, package descriptions, pricing, pitch decks for agents and m…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 28, 2026
Part Time JobGuest Services- PT- MGM Music Hall Fenway
THE JOB
The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty.
• Adapt to customer needs ensuring that they are understood,…
St. Andrew's Hall
Market: Detroit Location: Detroit, MI
Oct 12, 2026
Part Time JobPT Operations Supervisor- St Andrews Hall
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concern…
Punch Line Houston
Market: Houston Location: Houston, TX
Oct 12, 2026
Part Time JobOperations Supervisor- Punch Line Houston
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and…
Hollywood Palladium
Market: Los Angeles Location: Hollywood, CA
Oct 5, 2026
Part Time JobOperations Supervisor - Hollywood Palladium
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Manager to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities.
• Work through and correct guest concerns and complaints regarding security and customer service-related situations…