Customer Service Operations Manager Jobs in Philadelphia PA

Full Time JobHow we LEAD: As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and platform compliance. You'll be an expert in the independent music ecosystem and CD Baby's product suite, capable of diagnosing nuanced, multi-laye…

Full Time JobJob Description The Role The Travel Manager, Client Services & Program Support serves as a senior travel subject matter expert responsible for delivering elevated support across complex, high-touch travel scenarios while helping optimize travel operations, traveler experience, and meetings/event-related travel coordination. This role is not a traditional travel agent position; rather, it functi…

Full Time JobTHE JOB VIP Nation is looking for a highly motivated and organized individual to be a critical part of the client service team in the organization. This individual will be a self-starter and leader, guiding team members on the road to meet and exceed expectations of artist and clients. WHAT THIS ROLE WILL DO • Build VIP Program budgets, package descriptions, pricing, pitch decks for agents and m…

Full Time JobPosition Summary: The Payroll Manager serves as the organization's payroll subject matter expert, driving operational excellence through process improvement, technology optimization, and exceptional customer service. This individual proactively identifies recurring issues and process gaps, analyzes root causes, and implements sustainable solutions that improve payroll accuracy, compliance, and th…

Full Time JobHow we LEAD: We are seeking a Manager to work in our Digital Rights Administration team. The ideal candidate will manage assets and claims across key platforms, and action daily requests, across operations teams, labels and global partners. The candidate in this new role will need to develop an understanding of UMG's internal systems to support label needs and requests and help lead design and im…

Part Time JobVIP - Ancillary Sales Supervisor WHAT THIS ROLE WILL DO • Supervise and Sell VIP Seat Upgrades, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons every night • Build strong relationships with VIP clients, VIP team and all internal departments • Participate in all new hire processes including training • Coordinate operations on night of show…

Full Time JobJob Description The Role CAA is seeking an enthusiastic, proactive go-getter to join the New York office as a Facilities Department Assistant. The Facilities Department Assistant will provide daily administrative support to the NY Facilities Lead as it pertains to CAA building operations and administration. The Facilities Assistant has a projected career path into Corporate Facilities. Key Res…

Part Time JobProduction Tech- The Bell House WHAT THIS ROLE WILL DO • Must Ensure positive and creative environment for the Production department and Venue • Assist in needs of artist • Maintain department manuals and training materials for all production positions • Train /Assist and support production department personnel with job functions as needed • Responsible for adhering to the budget and tracking the…

Full Time JobSr. Operations Manager - Citizens House of Blues THE JOB We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…

Part Time JobOperations Supervisor - Uptown Theater (Minneapolis. THE JOB Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary. WHAT THIS ROLE WILL DO • This role will be on predominantly show hours with very little Non Show hours. • Works directly with the Ops Manager and other supervisors to perform day of show duties • Re…

Part Time JobWHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concerns and complaints regarding security and customer…

Part Time JobGuest Services- PT- MGM Music Hall Fenway THE JOB The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway. WHAT THIS ROLE WILL DO • Deliver exemplary customer service to maintain customer loyalty. • Adapt to customer needs ensuring that they are understood,…

Full Time Job# We Are Paramount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create …