Customer Experience Specialist Resource Workforce Planning Jobs

Full Time JobWhat You'll Do • Respond to and resolve customer tickets and live chats in Zendesk for Final Draft 13, 12, and 11 desktop software (Mac and Windows), the Final Draft Go apps for iOS and Android, and the Final Draft Cloud SaaS app, aiming to resolve on first contact • Gather information about problematic or unexpected program behavior, identify the cause, and provide a solution or hands-on guidance…

Full Time JobAbout the role We're looking for a Director, Membership Value & LTV to help us understand what drives the long-term value of our subscribers and turn those insights into better commercial decisions. You will connect performance across acquisition, conversion, engagement, retention, and monetization to build a clear view of subscriber and cohort economics. You’ll identify what is driving performa…

Full Time JobPOSITION OVERVIEW The Festival Agent, Customer Support Operations is charged with assisting patrons resolve ticketing and technical issues and questions. Working closely under the direction of the Festival Manager, Customer Experience, the Festival Agent, Customer Support Operations helps further. This temporary position works full time (40 hours per week) from Wednesday, December 9, 2026 to Su…

Full Time JobThe Role The communications team at Netflix is hiring a Specialist to support our Ads, Partnerships, and Marketing organizations and help drive compelling external narratives about our business. For Ads: The Netflix Ads plan provides members with optionality and helps drive revenue for the business. Our Ads team is focused on bringing the plan to more members around the world, working with adver…

Full Time JobCNN Marketing is seeking a strategic, highly collaborative, and dynamic VP, Campaign Planning & Operations to lead the planning and execution of holistic marketing campaigns. Reporting directly to the Head of Marketing, this executive will serve as the critical cross-functional bridge and own the end-to-end marketing campaign operating model that connects all marketing verticals. Crucially, this …

Freelance Job• Specialist role embedded with editorial to help expand digital content distribution across organic search, AI engines, referral platforms, aggregators, Reddit/community surfaces, and partner ecosystems. • Core responsibilities would include • Support editorial teams in making content more discoverable from planning through publication, including live blogs, content calendars, evergreen packages,…

Full Time JobPayroll Administrator (Finance) Responsibilities What You’ll Do The Payroll Administrator is responsible for administering payroll for exempt and non-exempt employees, including processing changes related to new hires, rehires, promotions and raises, tax updates, benefit deductions, awards and bonuses, leaves of absence, expense reimbursements, garnishments, and child support withholdings…

Full Time JobThis is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed. The Media Management Operations Specialist is a specialized, hands-on technical role responsible for the processing, management, quality control, organization, storage, and lifecycle of media assets supporting network broadcast, sports, news, and production operations…

Full Time JobOverview: In this role, you will be a key member of the team responsible for the day-to-day execution and operational integrity of NBCUniversal's immigration program. You will balance case management support, compliance obligations, accurate data administration, and responsive stakeholder service in a fast-paced environment. This role is critical to ensuring reliable immigration and compliance op…

Freelance JobOur freelance Content Creator develops, produces, captures, and edits original content across Facebook, Instagram, TikTok, X, and YouTube. The role serves as the team's end-to-end creator, bringing ideas from concept to publication with speed, creativity, and a strong understanding of platform-native storytelling. The freelance Content Creator identifies content opportunities, responds to emerging…

Full Time JobWe’re seeking a collaborative Senior Manager, Internal Communications to join our Corporate Communications team. Reporting to the Director of Internal Communications, this individual will bring subject-matter expertise to NBCU’s total rewards and benefits communications while also serving as a versatile communications and change management partner supporting our Corporate Functions and executive c…

Full Time JobSony Pictures Television (SPT) is looking for a talented Studio Executive in Syndicated Sales to join our dynamic U.S. Distribution team. This Vice President of Syndicated Sales will focus on selling programing to television stations, building and maintaining strong customer relationships while also creating development strategy. Excellent communication, interpersonal and negotiation skills are cr…

Part Time JobTHE JOB US Concerts is seeking a Guest Service team member. The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. AVAILABILITY • Weekdays from 11-6 • Some later shifts depending on show schedule • Certain weekends WHAT THIS ROLE WILL DO • Deliver exemplary customer servi…