CRM Technical Support Specialist Jobs
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Customer Support Specialist
Universal Music Group
Market: New York Location: New York, NY
33 hours ago (PT) NEW
Full Time JobHow we LEAD:
As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and platform compliance.
You'll be an expert in the independent music ecosystem and CD Baby's product suite, capable of diagnosing nuanced, multi-laye…