Call Center Manager Jobs

Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …

Full Time JobManager Assistant, IMG Models The Role and What You'll Do: The Assistant will be responsible for providing support to the business leaders of IMG Models. Demonstrating independent judgment, as well as the ability to interface with senior-level business leaders and their teams, the Assistant can anticipate problems and proactively identify solutions. The Assistant will also have the ability t…

Full Time Job About the Role & Team We are looking for a Media Accounting Manager to join our EMEA Controllership team on a 16-month fixed term contract! As a Media Accounting Manager, the successful candidate will work closely with our Senior Manager and will primarily be responsible for the close accounting processes and deliverables for Media segments, specifically focusing on TV Channels, Star, Nati…

Full Time JobHEAD OF GUEST BOOKING - ALL SHOWS REPORTING TO : DIRECTOR OF GUESTS & RESEARCH MISSION This role brings operational leadership, editorial oversight, and team development to the centre of our booking function, enabling strategic focus across the wider content organisation. KEY OUTCOMES Provide hands-on leadership for the guest booking team, raising ambition, consistency, and delivery…

Full Time JobSHORT FORM EDITOR - FACEBOOK & YOUTUBE REPORTING TO : DIRECTOR OF MEDIA GROWTH YOUR MISSION To drive the growth and performance of FlightStory's social channels by crafting, editing and optimising short-form video content that captivates audiences and fuels platform-native virality. Sitting at the intersection of editorial creativity and data-driven strategy, this role is responsible for…

Full Time JobJob Title: Executive Producer Department: Programming Reporting To: Brand Manager Employment Type: Full Time Location(s): Baltimore Work Arrangement: On-Site Overview: Do your passions lie at the intersection of sports and radio? Do you want to be at the center of the biggest moments in Baltimore sports history? The ideal candidate has a keen eye and ear for content, ideating an…

Full Time JobChannel Specialist (North Carolina-based, Relocation Support Provided) The Role: As the Channel Specialist, you will own the creative packaging and concept strategy that determines whether a video gets clicked and watched to the end. This is a high-leverage creative strategy role sitting at the intersection of data, AI-driven ideation, and YouTube intuition. You'll shape how ideas are develo…