1st 2nd Line Technical Support Jobs
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Search results for: 1st 2nd line technical support in category "Job"
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... Miami, Puerto Rico and remote employees and 1st level of support to VPs, SVPs and EVPs ... based in Miami. Responsibilities: • Provide 2nd level help desk support, customer service and assistance ... Pictures Television (SPT) operates three complementary lines of business: 1) Distribution of SPE's feature ...
... but are not limited to: • Provide 1st line technical support to SXSW customers via Zendesk, ... and phone. • Collaborate with the tech team to continuously improve tech support processes. • Work ... developers on customer-led improvements to SXSW tools and systems. • Learn to contribute code to SXSW software ...
... be built from the ground up to deliver 1st/2nd line proactive service availability assurance for all ... Production IT workflows globally. SPECIFIC DUTIES: Production & Corporate IT Service Management • Unify incident, ... designed, planned, implemented and improved in line with current business needs. You will engage, ...
... engagement within the Production Systems team, including 1st line technical support to operational teams, out-of-hours on-call ... and delivery of project based tasks associated with the production network. • Creation and implementation of effective ... will be a point of contact for all technical queries relating to the production infrastructure. As a ...
... like fan segmentation or behavioral propensity models using 1st / 2nd / 3rd party data • Partner on ... data strategy initiatives and database build out with WWE technology partners. • Manage and optimize the creation ... fully leverage insights and analytics and partnering with technical team on best practices for data management and data ...
... , theme parks, resorts and a cruise line to sports, news, movies and a variety ... support and maintainability- provide deep back of house technical guidance to development teams. • Responsible for the ... of complex solutions to provide hosting services and platforms to various development teams and working in partnership with ...
... editorial teams- with direct input from each line of business. • Create and publish team SOPs ... Avid engineering design/implementation /maintenance/technical support and client interaction for all post production activities ... , Studio Technology innovates and delivers solutions that support a studio whose content is legendary and transcends generations ...
... new client requirements across the Digital Media service line. You will be the key point of coordination ... . You will also have responsibility for providing technical guidance and leadership for technology and operations teams supporting ... the architecture and design of applications and infrastructure supporting existing and new client requirements across the Digital Media ...
... pre -determined accounting topics. • Collaborating with lines of business SMEs to understand each LOBs current accounting ... internal Senior Analyst, Technical Accounting Sony Pictures Culver City, CA Posted: January 6, ... responsible for assisting the Technical Accounting department with support of day-to-day research and documentation of SPE accounting policies ...
... EMEA IT Team supporting SPE's intellectual property generating lines of business. The role is customer-facing and the ... Teams to co-ordinate the successful implementation of both Technical Solutions and Support services. Detailed Responsibilities include the ... seeking an IT professional who has proven experience supporting Production, Post Production or VFX Companies and demonstrable ...