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Concierge Program Manager
ISE World Wide
Century City, CA
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Search for Concierge Program Manager jobs in Century City-CA
ISE seeks a passionate, innovative and driven Concierge Program Manager in their Los Angeles offices to support our clients with a comprehensive concierge program.
Responsibilities:
• Assist in the development and implementation of a concierge program for all of ISE's clients, including developing internal processes and building external relationships.
• Conduct regular reviews of the concierge program and its partners to ensure that ISE's partner offering is meeting the needs of ISE's clients. Strategically expand program partners as needed to meet client expectations.
• Partner with agents and client service staff to assist clients in booking travel, transportation, and hospitality including restaurants, nighlitfe, and vacations.
• Partner with agents and client service staff to asssit clients with additional requests including access to special events, games, shows, golf, etc.
• Manage all adminstration for ISE's concierge program, including detailed records of all concerge requests, activities, and services provided.
• Oversee all program communication internally and provide regular reporting to management
Qualifications:
• Superior communication and presentation management skills
• Client centric and customer service obsessed mindset a must
• Thrive in a fast-paced environment, able to prioritize multiple responsibilities and meet
deadlines
• Extremely organized with an acute attention to detail
• Background in client/customer service or hospitality
• Collaborative, team-oriented work style with ability to build effective business relationships
• Experience with Micrsoft office suite products. Additional sales management and tracking
software experience a plus.
• Fluent in Spanish a plus
Eligibility:
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Marketing Category
Browse the Sports Category
Search for Concierge Program Manager jobs in Century City-CA
ISE seeks a passionate, innovative and driven Concierge Program Manager in their Los Angeles offices to support our clients with a comprehensive concierge program.
Responsibilities:
• Assist in the development and implementation of a concierge program for all of ISE's clients, including developing internal processes and building external relationships.
• Conduct regular reviews of the concierge program and its partners to ensure that ISE's partner offering is meeting the needs of ISE's clients. Strategically expand program partners as needed to meet client expectations.
• Partner with agents and client service staff to assist clients in booking travel, transportation, and hospitality including restaurants, nighlitfe, and vacations.
• Partner with agents and client service staff to asssit clients with additional requests including access to special events, games, shows, golf, etc.
• Manage all adminstration for ISE's concierge program, including detailed records of all concerge requests, activities, and services provided.
• Oversee all program communication internally and provide regular reporting to management
Qualifications:
• Superior communication and presentation management skills
• Client centric and customer service obsessed mindset a must
• Thrive in a fast-paced environment, able to prioritize multiple responsibilities and meet
deadlines
• Extremely organized with an acute attention to detail
• Background in client/customer service or hospitality
• Collaborative, team-oriented work style with ability to build effective business relationships
• Experience with Micrsoft office suite products. Additional sales management and tracking
software experience a plus.
• Fluent in Spanish a plus
Eligibility:
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