Receptionist

This is a Full Time Job

Insomniac - Receptionist

THE ROLE

Insomniac Events is looking for a warm, organized, and highly dependable Receptionist to be the face of our Calabasas headquarters. This role is responsible for creating a welcoming environment for guests, supporting employees with administrative needs, and ensuring the front office operates smoothly. You'll also play a key part in coordinating small-scale employee engagement events and supporting our facilities operations team with daily tasks.

RESPONSIBILITIES

Front Desk & Guest Experience:
• Greet and welcome guests and visitors; ensure a friendly, professional reception experience
• Answer, screen, and forward incoming phone calls promptly and courteously
• Maintain cleanliness and presentation of the reception area, front entrance, and lobby
• Provide accurate, basic information in person and via phone/email
• Monitor and maintain office access and security from the reception desk
• Track guests, ensure sign-in compliance, and monitor visitor access

Mail, Deliveries & Shipping:
• Receive, sort, and distribute daily mail, food, and other deliveries
• Assist with outgoing shipments, including labeling and scheduling domestic pickups

Conference & Calendar Support:
• Book and manage the conference room schedule to avoid conflicts
• Assist with hospitality setup and reset for meetings as needed

Operational Support:
• Monitor and respond to the shared group email account
• Manage supply requests (e.g., monitor stands, keyboards) from existing inventory
• Facilitate car wash service sign-ups and coordination
• Provide general HR administrative support as needed
• Assist with quarterly HR events and other employee engagement initiatives

Other Duties:
• Perform clerical and receptionist duties as needed
• Partner with facilities and operations team on other tasks and errands

QUALIFICATIONS
• Proven work experience as a Facilities Assistant, Receptionist, Front Office Representative, or similar role
• Extensive customer service experience
• Proficiency with Microsoft Office Suite and Google Suite
• Self-Starter and Go-Getter
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Willingness to perform physical labor (lifting boxes, moving chairs, etc.)
• Customer service attitude

WORK ENVIRONMENT
• Must be able to tolerate loud noise levels and busy environments
• May work in drastic temperature climates
• May travel to work during evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Hourly Pay Range: $18.00 - $21.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.