Workplace Experience Coordinator
Hulu
Santa Monica, CAThis was removed by the employer on 10/8/2018 1:04:00 PM PST
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Full Time Job
SUMMARY
Hulu's Talent and Organization team is seeking a Workplace Experience (WE) Coordinator who will be an exceptional addition to the Workplace Experience team. As the WE Coordinator at Hulu, you will assist the WE Leadership Team, perform program administration, perform analyses, and coordinate vendors to help ensure best-in-class experiences in our worldwide workplaces. You will play an integral role in providing service to our Hulu team and identifying opportunities to create efficiencies in our workplace and programs. The right person for this role is service oriented with superb attention to detail, and a love of multitasking.
WHAT YOU'LL DO
• Partner with the WE Program Manager to provide program administration and reporting for the worldwide Workplace Experience team including but not limited to budget management, data audits and updates, creating and maintaining physical program materials, developing analyses/messaging for programs, answering team member questions, etc.
• Oversee operations related to facilities service tickets to promote SLA achievement and provide help where needed
• Upon request, assist in executing and maintaining new programs, offerings or knowledge bases to promote positive onsite experience. This includes but is not limited to ServiceNow, POs, Food Handling Certifications, New Hire Orientation, Pop Up Shops, etc.
• Ability to research, benchmark, and propose office offerings
• Support the Workplace Experience Leadership team with administrative duties
• Act as coverage during Santa Monica facilities and reception team absences
• Maintain close working relationships with key internal and external partners and Hulugans
WHAT TO BRING
• 1-2 years of professional experience in a support or service role
• Undergraduate degree
• Passion for positive customer service
• Experience with MS Word, Excel, and PowerPoint
• Highly organized and efficient
• A sense of urgency
• Exceptional verbal and written communication skills
NICE-TO-HAVES
• Adobe Illustrator and/or Photoshop skills
• Experience using ServiceNow Ticketing System, Envoy, Unity Transportation Platform, and/or Workday
*LI-SA1
Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is proud to be an Equal Opportunity Employer.