Tournament Operations Manager

This is a Full Time Job

Department: Astros Golf Foundation

Supervisor: Director, Tournament

Classification: Full-time/Exempt

The Tournament Operations Manager oversees operational and logistical aspects of the Houston Open, managing budgets, vendor coordination, stakeholder relationships, and PGA TOUR requirements while ensuring efficient execution, high-quality event standards, and support for staff, interns, and special projects.

Essential Duties & Responsibilities:
• Manage all operational and logistical aspects of the Houston Open including but not limited to: parking, transportation, restrooms, security, environmental services, signage, catering, technology, temporary structures, security, and power.
• Establish and maintain strong professional relationships with all external community stakeholders including, but not limited to, city and local officials, host facility, neighborhood associations, homeowner associations and other personnel.
• Manage, with oversight from Tournament Director, the tournament operations budget with a focus of identifying cost-savings and efficiencies while continuing to maintain quality of highest standards.
• Assist in developing inventory and collaborate with Tournament Director and sales team on hospitality product mix.
• Coordinate operational aspects of catering/concessionaire set-up and compound locations.
• Liaison with PGA TOUR staff for their operational needs.
• Oversee, manage and assist in recruiting the Operations Steering Committee and seasonal operations intern(s).
• Assist the tournament staff with additional special projects and events, as deemed necessary.
• Perform other duties as assigned.

Education &/or Experience:
• Bachelor's degree required
• 2 years of event operational experience in sports, ideally within professional golf
• Self-Starter – quick to absorb, analyze and confidently act on large amounts of information
• Detail-Oriented – highly organized and flexible
• Effective Communicator – able to present ideas clearly and with conviction
• Professionalism – interact professionally with many different kinds of audiences and people
• Excellent communication, organizational, project management and interpersonal skills
• Strong work ethic and ability to work well under pressure while maintaining composure
• Curious – seek knowledge and learn about the businesses
• Must be proficient with MS Office software applications
• Understanding and respect for the game of golf
• Knowledge of Adobe suite and SketchUp, preferred

Work Environment

This job operates in an office and event environment. This role routinely uses standard office equipment such as computers, phones and photocopiers. The noise level is usually moderate but can be loud within the tournament environment. Employee will be exposed to inclement weather of varying degrees. Employee must always be alert due to the threat of balls and other objects liable to be present and active.

Physical Demands

While performing the duties of the job, the employee is regularly required to stand, sit, walk, reach, stoop, kneel, crouch or crawl, talk and hear. Specific vision abilities required by this job include close and focused vision. Nature of position requires physical mobility and the ability to lift/move a minimum of 40 pounds.

Position Type and Expected Hours of Work

Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays. From three (3) months out, up to the week of the tournament, working conditions become fast-paced and long hours will be required. Full availability during Advance Week and Tournament Week is required by all staff members.

Travel

Some travel may be expected in this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.