Operations Manager
Hopeless Records, Inc.
Van Nuys, CAThis is a Full Time Job
Operations Manager
We are looking for a manager to join our growing team! This role is part of the operations department and is responsible for helping manage our physical production and logistics worldwide. Strong attention to detail, excellent problem-solving skills, and ability to work under pressure and strict deadlines is imperative. The position is full-time hybrid based in the Company's headquarters office in Van Nuys, CA.
Role Description
• Ordering/overseeing physical production for all catalog represses (CD, LP, etc.)
• Working with designers on re-templating / re-creating artwork from existing physical goods, archival files, etc., in addition to creating digital mock-ups
• Ensure all production materials are created to production spec, accurate, and error-free
• Assign ISRCs and UPCs, create barcodes and catalog #s
• Communicating deadlines and keeping all departments and artist teams informed
• Work closely with Sales and Product Management teams on ensuring product is set up correctly with accurate product info and pricing everywhere
• Coordinate shipping with distributors (requesting POs, meeting their specs) and ensure delivery of product/share tracking info when available
• Additional tasks in the Operations Department as needed including occasional shipping and receiving, warehouse organization, storage, metadata management, file delivery, etc.
Requirements
• 2 to 3 years of relevant experience working in the music industry, preferably at a record label, distributor, or manufacturer
• Working knowledge of Photoshop, Illustrator, InDesign, and Acrobat necessary, graphic design skills preferred
• Basic audio recording knowledge and familiarity with pro tools/logic/garage band are a plus
• Excellent problem-solving skills and ability to maintain a positive attitude under pressure and strict deadlines
• Must have strong organizational skills with keen sense of attention to detail
• Music lover that is enthusiastic about helping bands achieve success
Compensation
Competitive salary, incentive and benefits will be offered, commensurate with the role and the final hire's experience. Depending on the knowledge, skills, abilities, experience, education, network and location of the final hire, the base salary is anticipated at an annual rate for a Los Angeles residence in the range of $50,000 - $67,000.
Salary/Benefits
$50,000.00
- 67,000.00
per year
Additional Information
Founded in 1993 as an excuse to release a Guttermouth seven-inch, Hopeless Records has been a defining force in alternative music for more than three decades. In that time, the Van Nuys, California-based indie label has guided the careers of influential acts ranging from platinum and gold-selling bands like All Time Low, Avenged Sevenfold, and Neck Deep, to Thrice, Taking Back Sunday, Yellowcard, Sum 41, and New Found Glory. Today, Hopeless' roster features an array of the hottest emerging acts like Michael Clifford, Sweet Pill, Melrose Avenue, Arankai, Scene Queen, NOAHFINNCE, and TX2, and aims to reflect the increasing diversity of the alternative genre - women make up 50% of the roster, and more than 40% of Hopeless' artists identify as LGBTQ+.
In 2025, Hopeless Records announced a partnership and acquisition with San Francisco-based punk label, Fat Wreck Chords. Founded in 1990 by NOFX's Fat Mike and Erin Burkett, Fat helped define '90s punk through releases from NOFX, No Use For A Name, Lagwagon, Propagandhi, and Good Riddance. Fat Wreck Chords represents one of the largest and most iconic punk catalogs in history.
Through it all, Hopeless has stayed true to Founder and President Louis Posen's mission to make a positive impact through music. The Hopeless Foundation has donated over three million dollars to more than 150 charities, connecting artists and fans with impactful causes and cementing Hopeless as a leading name in both music and philanthropy. In 2024, the Hopeless Foundation helped to establish the Hopeless Music Academy, a free music education and mentorship program created to uplift young creatives from underserved communities through hands-on training, studio access, and guidance from industry professionals.
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