IT Specialist
Hearst Television
Des Moines, IAThis was removed by the employer on 3/9/2020 1:14:00 PM PST
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Full Time Job
This is an entry to mid-level position providing support for end users and associated systems. This a hands-on position in a mid-sized news-oriented broadcast television environment. Des Moines is ranked as one of America's best cities to live and raise a family. Located in the heart of Iowa, KCCI-TV is the lead source for the latest local headlines and live alerts. If you are motivated by working with a talented award-winning team of professionals, look no further! Best of all, you'll become part of Hearst Television, one of the premier broadcast companies in the country.
Job Responsibilities:
• Windows 10 installation, configuration, and support
• Provide technical guidance and support to end users
• Office 365 installation/support
• OS & application updates/installation
• Browser configuration and support (IE, FireFox, Chrome)
• Systems deployment
• Windows Server OS experience
• Basic LAN/WAN connectivity experience
• Familiarity with Service Now
• Active Directory experience in a domain environment
Experience
Requirements:
• Desktop OS proficiency & understanding
• Systems connectivity & functionality
• Mobile device management, knowledge, and support
• AntiVirus/Malware applications
• Advanced troubleshooting / analytical skills
• Excellent problem-solving abilities and skill in prioritizing issues
• Security awareness & preventative efforts
Qualifications
Requirements:
• Minimum 2-3 years' experience in IT
• Good analytical & technical problem-solving skills
• Must be able to work under pressure in a fast-paced environment with constant deadlines
• Good interpersonal and communication skills, positive attitude, team player
• Ability to maintain corporate standards, policies, and procedures
• May be required to be ''on-call'' outside of normal working hours
Education:
• College or Technical School degree preferred
• MTA – Fundamentals of IT, MTA – IT Infrastructure preferred