Campaign Launch Specialist

This is a Full Time Job

Campaign Launch Specialist – Hybrid (Houston, TX)

Join Our Dynamic Advertising Team!

The Campaign Launch Specialist plays a key client-facing role in supporting the successful and timely launch of multi-media campaigns comprised of banners, social media, branded content, streaming video and more. This position is responsible for gathering essential information from clients to ensure campaign accuracy, alignment with objectives, and seamless execution. Working closely with sales executive and internal teams, the Campaign Launch Specialist helps translate client needs into structured actionable items while maintaining clear communication and delivering exceptional service. A foundational understanding of digital advertising-including display, social media, search engine marketing (SEM), email marketing, and website solution.

RESPONSIBILITIES:
• Act as a liaison for clients following the closure of a sale, guiding them through the post-sale process from contract execution to campaign launch, ensuring a seamless and positive post-sale experience.
• Manage the end-to-end creative process by securing client assets for banner, social media, email marketing, streaming video campaigns and more. Collaborating with third-party vendors or in-house design teams, and overseeing the review and approval process to ensure timely and accurate deployment of ad creatives
• Review and verify all finalized sales details, including client confirmation, rate structures, budget allocations, and approval documentation, to ensure accuracy and readiness for execution.
• Own the post-sale process by validating campaign objectives, collecting creative assets, and facilitating access to analytics platforms, ad servers, and other tracking or reporting tools.
• Coordinate with cross-functional teams-including Ad Ops, Creative, and Product Management-to align deliverables, set clear execution timelines, and ensure all launch components are prepared in accordance with internal standards.
• Monitor campaign timelines to ensure adherence to service-level agreements (SLAs), proactively addressing potential delays and communicating timeline adjustments to relevant stakeholders, with particular attention to those that may impact revenue recognition.
• Deliver exceptional client service by acting as a trusted advisor and problem-solver for both sales executives and clients, responding promptly to inquiries, addressing escalations, and ensuring client satisfaction throughout the campaign lifecycle.
• Serve as a key point of escalation for internal teams and client concerns, applying critical thinking and cross-functional coordination to deliver timely and effective resolutions.
• Collaborate with sales, finance, and client services teams to support critical post-sale activities such as new account setup, billing validation, and payment confirmation, ensuring all operational elements are aligned.
• Contribute to departmental and organizational success by supporting team goals, embracing process improvements, and fostering a collaborative, performance-driven environment.
• Build and nurture long-term client relationships by consistently delivering high-quality service, maintaining open lines of communication, and demonstrating a deep understanding of client goals and business needs.

Minimum Qualifications:
• 1–3 years of experience in digital advertising, marketing support, sales operations, or a client-facing coordination role (media or agency experience a plus).
• Experience with creative design, layout and marketing messaging a plus
• Proven ability to gather, validate, and organize information to drive to a successful campaign launch
• Exceptional organization skills and ability to manage multiple projects at one time
• Exceptional communication (written, verbal, presentation) skills
• Experience with creative design, layout and marketing messaging a plus
• Enjoy working in a fast-paced and high-growth environment
• Self-starter
• MS Office skills: Microsoft Excel, Word, and PowerPoint

Our Benefits: At Hearst Newspapers we not only support our employees through personal and professional development, but we also believe in promoting each individual's physical, financial and emotional wellbeing (and that of their family). Our industry-leading benefits include:
• Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy.
• Invest for the Future: Competitive retirement plan with matching program in most markets.
• Generous Paid Time Off: Recharge with ample time off, including holidays and vacation.
• Paid Parental Leave: Support for growing families, with paid leave for new parents.
• Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones.
• Emotional Wellbeing: Be your best self with our mental wellness benefits.
• LGBTQ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique needs.
• Fertility Coverage & Menopause Support: Helping you along every step of your family journey.
• Pet Wellness Reimbursement & Rover Credits: We care about your pets, too – helping you keep them happy and healthy.

And more, click here for additional benefits and details.

Ready to Make an Impact?

If you're excited to work in a fast-paced, team-oriented environment where your contributions directly support successful advertising campaigns, we'd love to hear from you! Apply today and take the next step in your career with Hearst Newspapers!