Assistant District Manager
Hearst Newspapers
San Antonio, TXThis was removed by the employer on 4/8/2022 6:15:00 AM PST
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Full Time Job
The Assistant District Manager of Home Delivery (ADM) works closely with the District Manager, Zone Manager, and Operations Manager to ensure smooth, efficient, and on time delivery of our San Antonio Express-News paper products to our subscribers. The ADM ensures customer satisfaction and retention by scheduling subscriber redeliveries and/or providing subscriber call backs. The ADM is responsible for supporting the District Manager with organizing, planning, and implementing strategy for daily home delivery of our products.
The Assistant District Manager (ADM) is a professional, exempt, entry-level management role overseeing the contract relationship with independent distributors.
Primary Responsibilities:
• Assists in the development and maintenance of accurate subscriber information and distribution lists and route maps
• Actively contributes to the overall success of Zone operations by providing leadership in a team-centric environment
• Positive interaction with subscribers in resolving service requests or incidents in order to maintain a high level of customer satisfaction
• Delivers newspapers as assigned daily
• May be assigned to multiple distribution centers for gap coverage of day-to-day business as the needs dictate
• Verify the accuracy of information incoming from independent contractors
• Assist Zone Management in recruiting potential independent distributors
• Proactively escalate issues and communicate potential challenges
• Demonstrate a willingness to enthusiastically accept many varied projects and new responsibilities as assigned
• Persistence when encountering obstacles to keep the project moving to completion
• Consistently show respect for colleagues at all levels to contribute to a positive work environment
• Ability to maintain composure and work well under pressure
• Consistently demonstrate the ability to move into problem-solving mode whenever challenges or concerns arise
• Must be able to safely perform all physical requirements including: walking, standing, sitting, reaching, twisting, stooping and kneeling
• Repeatedly lifting newspaper bundles weighing up to 40lbs
• Must be able to push and pull 4-wheel newspaper carts weighing in excess of 200lbs
• Must perform other duties as assigned by supervisors, managers, or directors
Education
, Skills, and Experience Requirements:
• Excellent interpersonal and communication skills
• Basic computer skills to include Excel and Outlook
• Ability to work a flexible schedule; to include third shift (12am-8am)
• Reliable Transportation; a valid U.S. Driver's License, and proof of auto liability insurance
• Highly skilled in project completion in a fast-paced environment
• High School Diploma required
• Prior Distribution, Delivery, Warehouse, Management experience preferred
• Bi-Lingual Preferred, but not required
As part of its continued efforts to maintain a safe workplace for employees, Hearst Newspapers requires that all employees who receive a written offer of employment be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law. Hearst Newspapers will consider requests for reasonable accommodations due to medical, including pregnancy or a pregnancy-related condition, and/or religious reasons on an individual basis in accordance terminated, if the results we receive are not satisfactory.