HR Operations Manager

This is a Full Time Job

Be Part of What's Next

We're looking for a detail-oriented and collaborative Manager, People Operations to join our dynamic HR team at Hearst Magazines. In this pivotal role, you'll lead the daily execution of critical HR processes and help shape a seamless employee experience across the organization. If you're passionate about operational excellence and want to make a meaningful impact behind the scenes, we'd love to hear from you.

Key Responsibilities (What You Are Doing)
• Manage HR operations across the employee lifecycle, including onboarding, job changes, compensation updates, leaves, and offboarding.
• Ensure accuracy and timeliness of HR transactions across multiple employee populations and states.
• Act as an escalation point for complex operational issues before elevating to leadership.
• Oversee day-to-day use of Oracle HCM across HR modules; coordinate UAT and troubleshoot system-related issues.
• Ensure compliance with employment laws, government contractor requirements, and internal policies.
• Conduct regular data audits to ensure accuracy and integrity across systems and downstream functions like Payroll.
• Prepare HR reports and dashboards, analyze trends, and support data-driven decision-making.
• Guide and support HR Operations team members, reinforcing service standards and confidentiality.
• Partner cross-functionally with Payroll, Legal, Finance, IT, and HR Centers of Excellence to ensure seamless service delivery.
• Contribute to ongoing process improvements, SOP development, and documentation of workflows.

Qualifications (What We're Looking For)
• 5 years of progressive HR experience with a strong focus on operations and systems.
• Proficiency with a commercial HRIS; Oracle HCM experience strongly preferred.
• Solid understanding of HR policies, employment laws, and multi-state operations.
• Excellent Excel skills and comfort with HR data, reports, and metrics.
• Detail-oriented with strong organizational and problem-solving skills.
• High level of discretion in handling confidential information.
• Experience supporting a regulated or government contractor environment is a plus.
• Previous people management or team lead experience is preferred.
• Media, publishing, or similarly complex industry experience is a plus.
• This role is based in NYC and follows a hybrid schedule of 4 days per week in the office.