Associate Director of Client Services and Global Brand Development

This is a Full Time Job

The Associate Director, Client Services is a key position within our international team responsible for owning our relationship management playbook, ensuring we're providing best in class support for our network of partners. This position will be the relationship owner for several of our key partners globally. This role is responsible for driving revenue for the business through growth of our existing partnerships through best-in-class relationship management skills and negotiating renewals. This role will collaborate with internal groups to provide strategic support and share best practices with partners in order to help them innovate and grow their businesses. These partners play a fundamental role in the growth of our global licensing business and require strategic thinking and relationship building with internal colleagues across the organization to be able to optimally support them.

RESPONSIBILITIES
• Meet regularly with our partners to establish relationships built on success
• Develop in-depth understanding of HMI's licensees' businesses to identify areas for growth
• Review and discuss partner financial performance internally and with our licensees
• Provide connectivity for our partners to other territories to foster knowledge sharing on market trends, commercial opportunities, and areas of potential cross-border collaboration
• Contribute and develop processes and workflows to optimize Hearst partnerships
• Partner closely with media licensing sales, marketing, editorial and brand, as well as digital strategy to help drive the expansion of our global licensing business
• Provide orientation to new Hearst partners by driving the licensee onboarding process with collaboration with key HMI stakeholders
• Work with finance and legal teams to ensure our licensees are in compliance with Hearst's policies
• Develop key internal relationships across our owned global businesses to provide partners with expertise and support for their growth
• Grow existing partnerships through in depth understanding of their business and relationship management with the partner to ensure they are innovating and finding new revenue streams.
• Drive the expansion of our media licensing business globally

QUALIFICATIONS
• BA/BS required
• 5 years of client services experience ideally in an international role
• Ability to balance competing priorities and prioritize multiple tasks in a fast-paced environment
• Ability to navigate and lead complex projects through to completion including multiple stakeholders
• Excellent writing and communication skills
• Demonstrated expertise using PowerPoint/Keynote/Google Slides
• Flexible, personable, and solutions-oriented attitude; ability to collaborate with all levels of personnel across all functionalities

Hearst Magazines provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.