Technical Program Manager II, Localization - HBO Max

This is a Full Time Job

Location: New York, New York, United States of America

Company Overview

WarnerMedia is a powerful portfolio of iconic entertainment, news, and sports brands. We bring people, technology, and the world's best storytellers together to drive culture and meaningful connection. We believe the enduring power of stories can open our eyes to the world, to each other, and to new and different perspectives.

HBO Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive HBO Max Originals and iconic entertainment brands thrive, with HBO, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies and specials for audiences of all ages. The platform launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. HBO Max began its global rollout launching in markets across Latin America and the Caribbean last summer, followed by its first European launches in the Nordics and Spain in the fall. Currently available in 46 countries, there are plans for continued expansion of HBO Max in 2022.

Join us. Shape your story here.

The Job

As a technical program manager focused on localization, you will drive and manage the localization of HBO Max applications and services. You'll work cross-functionally with product management, experience design, engineering, quality assurance, and release management to promote globalization and localizability best practices. You'll drive key world-readiness requirements across multiple delivery teams, communicate regularly with stakeholders, and manage deliverables with localization vendors. You will play a critical role in bringing a localized HBO Max experience to new markets across the globe.

The Daily

In this role, you will help us to:
• Promote localization best practices across multiple disciplines, including UX Design, Engineering, QA and Release Management
• Identify opportunities to continuously improve our localization processes
• Drive time-sensitive deliverables with translation vendors
• Triage and identify appropriate resolutions for linguistic bugs
• Ensure best-in-class linguistic and functional quality across all supported markets for our global products
• Build collaborative relationships with partner organizations located around the world
• Develop and scale our applications for a global audience

The Essentials

To be successful in this role, you will need:
• 3+ years of experience in technical program management or a similar role (e.g., product management, technical project management)
• Direct experience managing software localization projects
• Proven track record of delivering services or applications to multiple markets
• Excellent written and verbal communication skills, including the ability to target communications up, down, and across the organization and to external partners
• Strong project management skills, including the ability to balance multiple, sometimes competing, priorities with date-driven timelines and a solid understanding of risk management
• Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness
• Experience with agile software development methodologies
• Technical aptitude to work closely with software engineers

The Nice to Haves
• Experience in a media/streaming video company
• Experience working with localization vendors
• Knowledge of Jira and Confluence for work tracking

The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.