Stock Assistant

This is a Full Time Job

Oxford Street is about to become home to a flagship shop that redefines the retail experience.

Our official Harry Potter Shop will blend iconic storytelling with world-class retail standards, creating a destination that delights fans from around the world.

We're looking for hardworking and detail-focused Stock Assistants to ensure the behind-the-scenes engine of our flagship store runs smoothly. In this role, you'll work predominantly back of house, processing deliveries, maintaining stockrooms and ensuring the shopfloor is consistently replenished and ready for customers.

While operationally focused, your work plays a vital role in delivering a great customer experience - ensuring products are available, standards are high and the shopfloor runs seamlessly throughout the day.

Harry Potter Shop Oxford Street sits alongside world-class attractions and retail experiences including Warner Bros. Studio Tour London, Warner Bros. Studio Tour Tokyo, Harry Potter Shop King's Cross, and flagship stores in New York, Chicago and Harajuku.

What's In It For You...
• £13.99 per hour
• 25 days holiday (pro-rata)
• GymPass
• HBO Max & Discovery+ Subscription as well as exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
• Staff discounts on Studio Tour tickets, retail, food and beverage
• Access to Friends and Family events
• Option to join our pension and private healthcare schemes

Your Role Accountabilities...
• Process deliveries efficiently and accurately, following all stock handling procedures.
• Maintain organised, well-managed stockrooms to support fast and effective replenishment.
• Move stock to the correct shopfloor locations throughout the day based on trading needs.
• Replenish stock at pace, ensuring shelves remain full, tidy and customer-ready.
• Complete stock counts, date checks and routine accuracy tasks to a high standard.
• Support shopfloor presentation when replenishing, maintaining clean and organised displays.
• Respond positively and professionally when assisting customers as needed.
• Follow all health & safety, manual handling and loss prevention procedures.

Skills & Qualifications...
• Strong attention to detail with a practical, organised approach.
• Ability to work at pace in a physically active role.
• Positive, reliable and proactive attitude.
• Good teamwork and communication skills.
• Comfortable working primarily back of house while supporting the shopfloor.
• Willingness to follow processes and safety guidelines.
• Retail or stock handling experience is helpful but not essential - full training will be provided.

Working Pattern...

We are offering full-time (40 hours per week) and part-time (24 or 32 hours per week) roles, on a seven-day rota including weekends and Bank Holidays.

Working hours are between 7am and 10pm.

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Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.