Manager, Business & Customer Insights - HBO Max
HBO MaxBurbank, CA
Full Time Job
As a Manager, Business & Customer Insights your role will be to drive reporting and analyses aimed at developing a deep understanding of subscriber behavior. You will build analytical frameworks to solve business challenges, and work with a team of analysts in transforming complex big data into clear actionable visual insights important for strategic decision making.
• Work with team of analysts in developing and maintaining beautifully designed dashboards consumed by the HBO Max Leadership team that uncover insights in subscriber retention and engagement patterns.
• Synthesize large volumes of data and complex concepts into clear accessible learnings.
• Build compelling presentations and propose data-driven decisions to shape retention strategies.
• Define and manage project deliverables, timelines, and dependencies for team members and stakeholders.
• Develop strong cross-functional partnerships across the company (Engineering, Strategy, Marketing, Product, Operations) to drive our team's success.
• Work closely with key stakeholders to understand their needs, identify opportunities for leveraging data in their operational decision making, and define clear roadmaps for business intelligence and/or data visualization solutions.
• MBA and/or advanced degree in statistics, economics or a related quantitative field
• 5 years' of hands on experience wrangling, analyzing and visualizing data
• Candidate should have advanced SQL skills
• Proven track record of performing comprehensive analyses independently
• Strong communicator, for both technical and non-technical audiences
• Able to move fast while keeping focused on high impact projects
• Detail oriented and cares about the quality of the team's output
• High tolerance for ambiguity and fast-changing environment
• Excited to work in the entertainment industry and, in particular, at a premiere video streaming service