Fall Paid Intern - Business Ops Specialist
HBO Max
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Part Time Paid Internship
Virtual Business Ops Specialist Intern (Product Perf.) - Fall 2021
Location: United States - California - Remote
The Job
The Product Performance Specialist Intern will review the consumer-packaged product across all HBO Max platforms and devices, before and after each publishing cycle. This person will work closely with other Product Performance Specialists, Design, and other upstream teams, perform content QC and app QA, and respond to incidents and change requests. The Product Performance Specialist intern will support the rollouts of new app features and initiatives to improve the customer experience on HBO Max.
Application Deadline: Monday, June 14
The Daily
Biz Ops' roles and scope will evolve as the business does - adaptability and a wholehearted willingness to pivot and take on whatever is needed is essential.
• Review the consumer-packaged product across all platforms and devices, before and after each publishing cycle
• Oversee the quality and status of all publishing assets, such as art, metadata, video/audio, and other integral deliverables for the Publishing team
• Able to respond quickly to requests for editorial and marketing initiatives due to breaking current events or timely campaigns
• Support the core Publishing Strategists team by scheduling and publishing assets for HBO and HBO Max within the internal HBO scheduling tool
• Coordinate with the Editorial, Design, and Project Management teams to maintain synergy and awareness to meet deadlines for all parties involved
• Provide QA support on new features and app upgrades
The Essentials
• Knowledge in distinguishing between different video/image/audio profiles, with a keen eye and ear to confidently detect anomalies in product
• Basic Knowledge of the competitive landscape across SVOD, AVOD, and OTT services
• Hands-on experience with a multitude of video streaming devices, such as desktop, iOS, Android, tvOS, AndroidTV, etc preferred
• Ability to adapt rapidly in a fast-moving environment with shifting priorities; candidate must be able to create their own direction yet balance cross functional teams' needs, reacting quickly, dynamically, and intelligently
• Highly organized with deep attention to detail.
• Executes against a vision via small, medium, and long-term projects
• Thrives in a team that believes in working fast, accountability, and learning from mistakes
• Comfortable in a small, lean team, that requires you to get in the trenches to drive work forward and have a high output
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Internship Program
• Students must be currently enrolled in a college degree program for full duration of the internship.
• Fully remote/virtual experience; company owned laptop provided for the duration of the internship program.
• Salary based on office location; relocation is not provided.
• This position is targeted toward upperclassmen and graduate students.
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.