Business Operations Specialist
HBO MaxCulver City, CA
Full Time Job
The Business Operations team (Biz Ops) builds connective tissue across HBO Max, empowering our cross-functional partners with the structure, processes, and tools they need to do their best work. On the daily, we partner across all teams in the organization to define processes, drive efficiency, and create visibility. We are versatile, flexible, and diplomatic, proactively identifying opportunities to support our cross-functional partners by improving BAU operations and tackling new strategic initiatives in an ever-evolving environment.
HBO Max launched in May 2020.
The Business Operations Specialist (Strategic Initiatives) will focus on bringing structure to uncharted, undefined territory, focusing primarily on special projects that enable the growth and scalability of HBO Max. You will identify opportunity, adeptly navigate ambiguity, build strong bridges between teams, and deliver repeatable, scalable processes that serve the evolving needs of our cross functional partners and the business as a whole.
Biz Ops' roles and scope will evolve as the business does - adaptability and a wholehearted willingness to pivot and take on whatever is needed is essential.
• Report into the team overseeing Biz Ops' involvement in all new strategic initiatives, driving the expansion and enhancement of HBO Max
• Support our cross-functional partners and your fellow Biz Ops team members through new initiatives with clear strategic planning and execution
• Aid in the development of scalable and repeatable operations and processes; consistently monitor and enhance current practices across the business, including process, tools, and communications plans
• Create and present impactful business-case storytelling for executives and stakeholders
• Identify opportunities for improved efficiencies across the organization and design implement solutions
• Develop strong, trusted relationships with all of our cross-functional partners, securing necessary buy-in from diverse stakeholders
• 2-3 years of experience in business operations or as a management consultant; experience scaling a start-up and/or familiarity with streaming services a plus.
• Efficient executor with strategic chops: You create and implement a plan while keeping the bigger picture in mind. You have a proven ability to transform ambiguity to clarity.
• Concise, effective communicator: You enjoy telling stories, distilling complex concepts and analysis into clear recommendations and crisp stories. You are a clear verbal and written communicator, developing structured, logical presentations, emails, Excel models, etc.
• Flexible team player: You are energized by rapidly-evolving environments and have the versatility to play a variety of roles to get the job done. One day you might be designing a process; the next, conducting a current state assessment; and the next, developing an Excel model.
• Self-motivated and accountable: You are able to drive projects autonomously from conception through to execution.
• Exceptional interpersonal skills: You default to collaboration, able to navigate highly cross-functional environments diplomatically and successfully. You lead with kindness and empathy while driving toward results.
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
HBO Max is the future of entertainment and storytelling.
WarnerMedia's new streaming entertainment offering, HBO Max is the culmination of some of the most innovative new technology and greatest creative talent in the industry. Anchored by the entire HBO service, arguably the greatest brand in television, HBO Max also features fan favorites from the WarnerMedia library including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more. HBO Max will also be home to key third-party library acquisitions, such as Friends, South Park and Doctor Who, and more than 50 exclusive Originals in its first year, from the likes of groundbreaking creative talent such as J.J. Abrams, Ridley Scott, Jordan Peele, Steven Soderbergh, Michael Mann, Mindy Kaling, Reese Witherspoon, Anna Kendrick, Greg Berlanti, Melissa McCarthy, Robert Zemeckis, Ellen DeGeneres, and other visionaries.