Marketing Tech Operations Assistant

This is a Full Time Job

About the Position

The Golden State Warriors are looking for an analytical and proactive individual to assist with the development, execution, and analysis of comprehensive email and push messaging campaigns aimed at engaging, retaining, and converting target audiences. In this role, you will conceptualize and implement strategic email marketing initiatives, craft compelling content and designs, segment audiences for personalized messaging, optimize campaign performance through A/B testing and data analysis, and collaborate cross-functionally with internal stakeholders to drive measurable results and continuously improve email marketing strategies. You will report to the Director, Marketing Tech Operations.

This is full-time position based onsite in San Francisco, CA.

Key Responsibilities
• Handle day-to-day email/push operations within Adobe: code and QA all campaigns, set up audience segmentation, schedule, and deploy batched/automated campaigns
• Run A/B tests and monitor results to improve future campaigns
• Monitor health of customer database (deliverability, unsub rates etc.) and report out campaign performance (Opens, CTR, etc.)
• Provide recommendations on campaign and process optimization
• Other duties as assigned

Required Experience & Skills
• Bachelor's degree or equivalent work experience
• 1-2 years in CRM, digital marketing, and email marketing, or relevant experience
• Experience building multi-step lifecycle automations, cultivate campaigns, lead flows, customer journeys and crafted campaigns, including: large, multi-wave, multi-segment, multi-channel, automated marketing push
• Experience with an ESP and scaled services and understanding of the email technology ecosystem
• Experience with data integration and basic file transfer
• Proficiency in Microsoft Office Suite, HTML, CSS, Dreamweaver and Photo Shop Validated management of cross-functional department projects
• Excellent written and verbal communication, customer service and resolution skills
• Strong verbal and written social skills and attention to detail is a requirement. Extraordinary teammate with a positive attitude who thrives within a collaborative work environment.
• Ability to balance multiple projects at once in a fast-paced work environment

Time Commitment
• Ability to work extended hours as needed including weekends and holidays

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

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