Global Infrastructure Engineer
Global Eagle Entertainment
Lombard, ILThis was removed by the employer on 3/27/2019 11:58:00 AM PST
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Full Time Job
Role Summary
As a key member of the Global Infrastructure Team, the Global Infrastructure Engineer is fully responsible for all IT infrastructure issues in the specific region, as well as around the globe. Day to day activities include managing the newly implemented complex Network Infrastructure, Active Directory architecture, DNS, digital delivery platforms such as Aspera and Signiant, complex storage systems such as NetApp and EMC Isilon/Celerra. In addition, this role will also be responsible for working to test, install, configure and troubleshoot computer hardware and software. As well as, helping to create documentation, diagrams and other detailed instructions to ensure our practices and configurations are easily referenced by other members of the team.
Key Responsibilities
Support business software and hardware platforms
Configure and maintain network and storage systems
Configure and maintain data center infrastructure
Provide 2nd/3rd line support to Global Eagle employees
Make crucial configuration changes on company systems, whilst following strict adherence to change management policies
Continuously ensure documentation is kept up to date after making system changes
Administer company storage, network and telephony systems
Support business software and hardware platforms
Configure and maintain network and storage systems
Provide 1st/2nd Line Support to Global Eagle employees in Chicago locations and where necessary, globally.
Recommend infrastructure improvements to the IT manager
Administer company storage, network and telephony systems
Management of Sarbanes-Oxley (SOX) compliance controls.
Work with Global IT teams to deliver key, high profile projects.
Work with Global IT teams to resolve issues in or outside the region
Travel may be required, so the candidate must be able to travel at relatively short notice.
Technical Qualifications
Degree in Computer Networking, or similar equivalent
Cisco Certified Network Associate desirable
Microsoft MCITP
Other Microsoft qualifications desirable
ITIL v3 desirable
Skills
Microsoft software including Windows Server 2008/2012, O365 Administration, Active Directory, Microsoft Office 2010/2013/2016 and other Microsoft platforms
Patch deployment systems: WSUS or SCCM.
Previous in-depth knowledge and experience of carrying out large domain migrations and consolidations, using tools such as ADMT.
WAN/LAN Network technologies and routing protocols, TCP/IP, MPLS, BGP, EIGRP, OSPF, HSRP.
Cisco Port Security deployment & management.
Experience with new Cisco hardware highlight desirable, such as Nexus 3000/9000 Series
Firewall configuration and implementation, ideally Cisco ASA and/or Dell SonicWall
Virtualisation platforms, specifically VMware. Must have experience managing vCenter and detailed knowledge of virtual machine backup platforms, such as VEEAM.
Experience managing VMware blade platforms, such as Nutanix and/or Pivot3.
SAN or NAS infrastructure, ideally EMC Celerra/Isilon and/or NetApp
Previous experience deploying and managing system/network monitoring tools, such as Nagios, Cacti or SolarWinds.
Experiencing managing VoIP Telephony PBX, such as ShoreTel or similar.
LTO5 or LTO6 tape archiving.
Experience managing backup tools, such as CommVault or Backup Exec.
Apple product expert, highly desirable
Knowledge of digital media including Aspera and/or Signiant highly desirable
Knowledge of production systems including Telestream Vantage, Digital Rapids
Experience working under audit and to strict working practices of Sarbanes-Oxley (SOX) and previous MPAA compliancy highly desirable
Areas of Interest / Intrinsic Competencies
Proactive
Works well under extreme pressure
Works to tight deadlines
Solve real-world technology challenges
Leverage knowledge and skills
Consistently shows Initiative
Please note: Only shortlisted candidates will be contacted.