Usher
Frank Productions
Charleston, SCThis is a Part Time Job
Frank Productions, LLC is looking for Ushers to join our team part-time in Charleston, SC. Positions are open at the Charleston Music Hall and Music Farm venues.
WHAT THIS PERSON WILL DO
• Maintain a safe, secure, and welcoming environment for staff and patrons
• Greet and assist patrons with locating their seats
• Assist guests with complaints or problems
• Provide assistance to patrons utilizing ADA seating
• Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
• Assist with venue set up, per the direction of the event organizer
• Assist with emptying trash cans and general clean up
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
• Follow company protocol as communicated by venue management
• All other duties as assigned
WHAT THIS PERSON WILL BRING
• Applicable customer service skills working with a diverse set of customers
• Ability to work independently and solve problems using sound decision-making skills
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software
• Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
• Ability to handle difficult situations and sensitive information with care and professionalism
• Professional and friendly demeanor
• Background check required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Performs duties while standing and walking, including ascending and descending stairs
• Utilization of hands and fingers to operate computers and office equipment
• Lifts up to 25 pounds
• Crouches, kneels, bends, and reaches frequently
• Regularly exposed to large crowds and high volumes of noise
• Regularly exposed to lighting changes including low lit areas, strobe lights, and moving lights
• Occasionally works in outdoor conditions
• Requires extended work hours
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Salary/Benefits
$20.00 /hour USD
Starting pay depends on job-related factors
Additional Information
Founded in 1964 in Madison, WI, Frank Productions started as a family-run, full-service concert promotion company, bringing renowned artists such as Johnny Cash, Elvis Presley, and Bruce Springsteen to Wisconsin. Over the next five decades, it grew to become one of the largest concert promoters in the United States by building a business model that focuses on helping artists achieve their goals rather than just selling tickets. Today, as a joint-venture partner with Live Nation, Frank Productions continues its successful growth through its brands FPC Live and National Shows 2, which provide executive and administrative management and are involved in every facet of event management to support artists at all stages of their careers.
