Technician (Master Control Hub)

This is a Full Time Job

RESPONSIBILITIES: Monitor, alert, and report to management and coworkers on the health and operational status of all relevant infrastructures. Provide technical support and guidance to coworkers, including but not limited to Local Network Operation Center [NOC] personnel and IT and Broadcast engineering personnel at remote locations. Diagnose and perform remedial actions within area of subject matter expertise. Aid in quality and performance monitoring to ensure that deployed systems are meeting the needs of the business. Assist with various data/content management activities like system backups, restores, exports and imports, archiving and storage administration. Other related duties as deemed appropriate and assigned.

REQUIREMENTS: Requires work after hours and/or ON CALL when needed. Practical experience with Windows Server and Windows Client platforms. Experience maintaining Active Directory. Systems administration/ engineering skills in a large heterogeneous technical environment. Experience with video encoding and video delivery systems. Basic understanding of TCP/IP networking. Experience trouble shooting and assisting in the repair if complex problems. Experience monitoring computing, storage, and rework resources. Able to support multiple, geographically dispersed locations. Maintain detailed and organized records of activities. Must be able to follow defined processed and prodedures, and must be capable of converging IT-based experience to a broadcast environment. Quality and detail oriented skills along with the ability to effectively communicate with others. Strong analytical skills. Must be able to logically isolate and resolve technical problems. Results towards timeliness, accuracy, and attainment of demanding services levels. Team player but able to work independently as required. Proactive, showing initiative toward improving efficiency and accuracy. Ability to work on multiple tasks concurrently.