Senior Coordinator, Content Operations
First Look MediaNew York, NY
Full Time Job
Senior Coordinator, Content Operations (Temp)
This is an initial 3-month temporary position with the possibility of becoming permanent.
The Senior Coordinator, Content Operations is responsible for assisting the Topic Operations team with preparing, entering, maintaining, and leveraging the streaming service's qualitative data, spearheading quality control efforts across all platforms, and helping acquire competitive and marketplace intelligence.
The role requires an ability to develop recommendations that help inform the business and identify opportunities for growth. An ideal candidate would balance an impeccable attention to detail and data integrity across large data sets-and exceptional communication skills-while maintaining a focus on the strategic relevance of the recommendations being made.
This position will report to the Director, Content Operations.
Inputting and verifying complete and accurate metadata for existing and upcoming streaming service titles across all platforms
Assist in verifying accurate image and video assets
Lead QC operations on new releases and existing catalog
Create and track tickets for issues, working with both internal and external stakeholders on timely resolutions
Help identify areas for QC workflow improvements
Support the further development of metadata across platforms including, but not limited to:
Information on awards and nominations
Creating/Updating IMDB pages
Metadata related to new feature requests
Respond to various ad hoc requests from the Video team
Background & Qualifications:
Bachelor's or Associate degree
Minimum of 3 years in a relevant role preferably in entertainment (TV/film/digital)
Knowledge of and interest in the streaming industry, strongly preferred
Must have experience aggregating and manipulating large data sets efficiently and accurately
Exceptionally detail and deadline-oriented
Proven experience independently owning areas of the workflow and project management
Highly organized and can adapt to changing priorities at a moment's notice, while maintaining accuracy and precision
Ability to anticipate obstacles and to prioritize tasks across multiple simultaneous projects.
Ability to thrive within a face-paced start-up setting
Self-sufficient with excellent organization skills; able to be proactive
Excellent written and verbal communication skills.
Fast learner with the ability to make corrections, learn from mistakes, and provide creative solutions for problems that may arise
Knowledge of Monday.com or similar database programs (AirTable/Smartsheets/etc) a plus
Excellent judgment, decision making, and problem-solving skills.
Topic features North American premieres and programming from around the world, complemented by a diverse slate of Originals including documentaries, scripted comedies and dramas, discussion shows, and more. With exclusive TV series and films that take you to more than 40 countries, Topic showcases an unparalleled diversity of creators, perspectives, and experiences. We prioritize bold storytelling, champion underrepresented voices, and believe that entertainment should expand your view of the world.
Topic's Original productions include the Sundance 2021 docuseries Philly D.A., Call Center Blues(directed by Geeta Gandbhir), The Letter Room (directed by Elvira Lind and starring Oscar Isaac), Chris Gethard's Beautiful/Anonymous, and Release (created/directed by Joe Penna & Ryan Morrison).
Topic is available to US and Canadian audiences on topic.com, AppleTV & iOS, Roku, Amazon Fire TV, Android, and Amazon Prime Video Channels, with more coming soon.
About First Look Media
First Look Media is a new-model media company devoted to supporting independent voices, from fearless investigative journalism and documentary filmmaking to smart, provocative entertainment. Launched in 2013 by eBay founder and philanthropist Pierre Omidyar, FLM was founded on the fundamental belief that freedom of expression and of the press, and the power of storytelling, are vital to both a vibrant culture and a thriving democracy.
We are an Equal Opportunity Employer--people of color, people with disabilities, women, and LGBT candidates are strongly encouraged to apply; we are committed to a diverse workplace, and to supporting our staff with ongoing career development opportunities.