Head of E-commerce

This is a Full Time Job

Epitaph Records is looking for a Head of E-commerce.

Position Overview:
We are seeking an experienced Head of E-commerce to lead and grow Epitaph's online store.
This role will be responsible for making our direct-to-fan storefronts a go-to destination for music and merchandise while driving meaningful revenue growth.

The ideal candidate has deep experience running Shopify-based stores, a strong grasp of digital marketing and advertising platforms, and a passion for alternative music culture.

This position will report directly to Epitaph's General Manager and work closely with the Director of Digital Marketing, Sales, and Creative teams to ensure that our online presence reflects the Epitaph brand while delivering an excellent fan experience.

Key Responsibilities:
• Oversee the day-to-day management of Epitaph's online store(s), ensuring a smooth, on-brand, and mobile-optimized shopping experience.
• Launch and manage product campaigns, including new releases, exclusive variants, bundles, limited drops, and collaborations.
• Drive customer acquisition and retention through Klaviyo-powered email/SMS campaigns and paid advertising across Meta, Google, and TikTok.
• Track and analyze sales, conversion rates, and inventory performance through live dashboards, making data-driven adjustments weekly.
• Manage vendor relationships, print-on-demand solutions, and third-party sellers to optimize inventory and fulfillment.
• Coordinate approvals, timelines, and communication with artists, managers, and internal teams.

Requirements:
• 4+ years of experience managing a Shopify-based store (music, merch, or lifestyle brand strongly preferred).
• Proven ability to hit revenue targets and grow SKU counts without ballooning inventory.
• Proficiency with Klaviyo, Meta/Google/TikTok ads, GA4, Looker (or similar).
• Strong analytical skills with experience building dashboards and adjusting campaigns based on insights.
• Experience managing cross-departmental projects
• Familiarity with Epitaph's repertoire and alternative music culture.

Salary range: $85,000-$115,000 base plus bonus, with remote or hybrid flexibility, and the chance to shape e-commerce at one of the world's leading independent record labels.