System Administrator
Discovery Communications
Los Angeles, CAThis was removed by the employer on 12/16/2019 8:31:00 AM PST
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Full Time Job
Provides 3rd level global administrative support on the O365 and On-Premise Exchange platform, as well as other associated systems. Assists with providing 24x7 availability of all related platforms, including servers, software and vendor contract support. Works with personnel within IT as well as DCI corporate users to ensure a highly available, scalable, and efficient environment.
Provide tier three support on a 24/7 basis for the messaging and collaboration environment, acting as an escalation point for TOC and Operations staff.
Responsibilities
1. 70% - Act as Tier 4 operational support for the production messaging and collaboration tools platforms.
2. 15% - Research and test new messaging and related technologies tools that can improve and optimize the DCI business.
3. 15% - Develop/Document procedures, reports, tasks, impact analysis and documentation to support the DCI messaging and associated infrastructure as well as the general DCI Windows operating environment.
Requirements
* 8 Years information systems experience managing global messaging and collaboration environment for a mid-sized user environment.
* Demonstrated experience with O365 and hybrid configuration.
* Development and enforcement of standards, policies and best practices are expected in this role. Expectation that applicant will be confident in skills and can provide leadership and instruction to peers and support staff.
* Education – Bachelor's degree in Information Systems, Computer Science, Business Administration or related field or equivalent experience.
* Strong problem solving skills. Strong client interface and verbal and written communication skills. Administrative, prioritization, organizational, and customer service skills. Ability to manage multiple tasks.
* Detailed understanding of the following server technologies: TCP/IP, DHCP, DNS, Active Directory, Group Policy Objects and Windows Server products.
* Experience working within an ITIL methodology is desired.
* Must be comfortable developing scripts with at least one scripting language supported by Windows.
* Must have the legal right to work in the United States
Los Angeles, California, LA, CA